Telecom Hardware Technician

Requisition Number: 158299

Position Title: Contingent

External Description:

 Telecom hardware technician (1 year+ contract) - Night Shift

 We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

 Responsibilities:

• Provides day-to-day technical support to game development and testing teams for mobile devices (phones, tablets)
• Installs new firmware, configures and troubleshoots issues related to mobiles phones, tablets, etc.
• Maintains and enforces HPS policies (asset security, firmware management and hardware).
• Performs daily asset tracking routines and periodical audits.
• Recommends improvements to daily operations to achieve better asset tracking and a better service for the teams developing and testing games
• Helps with shipment of mobile devices, when needed, between different EA locations around the world, using company courier services
• Supports the purchasing of mobile devices process by adding newly bought devices to EA’s internal databases, inputting invoice information into asset tracking tools, configuring the devices and preparing them for shipment

 The next great EA HPS Technician needs:

• 6+ months of proven experience in similar role or another customer support role. Studies in Computer Science or equivalent may represent an advantage
• Tech savvy with working knowledge of operating systems for phones and tablets as well as general computer knowledge
• Ability to diagnose and resolve basic technical issues
• Advanced Microsoft Office skills (most importantly MS Excel)
• Good understanding of how databases work
• Proficiency in English
• Excellent communication skills
• Customer-oriented

 

We Thought You Might Also Want to Know:

• More about our location: https://www.facebook.com/ElectronicArtsRomania

#LI-CN1

City:

State:

Community / Marketing Title: Telecom Hardware Technician

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 80

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.