Enterprise Platform Architect
Location: Virginia, USA
Notice
Requisition Number: 183984
Position Title: Senior IT Specialist II
External Description:
What does the EA IT Employee Experience Engineering Team do?
Electronic Arts is a global leader in digital interactive entertainment. The Company's game
franchises are offered as both packaged goods products and online services delivered through
Internet-connected consoles, personal computers, mobile phones and tablets. EA has more than
300 million registered players and operates in 75 countries.
for designing, developing and maintaining application and data services as well as enterprise
mobile applications that support all employees throughout EA. Our goal is to produce high
quality service and mobile solutions that help each and every EA employee do their job and
contribute to the goal of EA making the world’s greatest games.
We’re hiring an Enterprise Platform Architect in Employee Experience. This person will join an
elite, global team of product managers and development teams who focus on delivering
technology solutions to EA employees. Their mission is to improve the employee experience by
understanding the way EA employees work, so that they can give them the best technical
solutions possible.
As an Enterprise Platform Architect at Electronic Arts' Employee Experience team, you will be at
the forefront of designing and implementing solutions within ServiceNow that elevates the
employee experience across the company. Your role will involve strategic planning, system
architecture design, and the integration of ServiceNow with other enterprise systems. You will
collaborate closely with engineers, QA, dev-ops, and architecture teams to create seamless,
scalable, and efficient processes that support Electronic Arts' dynamic and innovative culture.
- Strategic Planning and Implementation: Lead the development of the ServiceNow strategy,
ensuring it aligns with the overall business objectives and Employee Experience goals. Plan and
implement new ServiceNow modules and features to enhance employee productivity and
satisfaction.
- 6+ years Architecture Design and Development: Design the overall ServiceNow architecture, focusing
on scalability, reliability, and optimal performance. Develop and maintain a secure, streamlined,
and user-friendly platform that supports various employee experience initiative, exp. with
IT Service Management Tools/ITSM Tools
Automate processes within ServiceNow to reduce manual efforts and improve accuracy.
- Customization and Innovation: Customize ServiceNow applications and workflows to meet
specific business requirements. Stay ahead of ServiceNow developments and trends, proposing
innovative solutions that can further enhance the employee experience.
- Collaboration and Leadership: Work closely with stakeholders across the organization to
identify and address ServiceNow-related needs. Lead cross-functional teams in the successful
execution of ServiceNow projects, ensuring collaboration and effective communication.
- Process and Standards: Ensure the reliability and stability of ServiceNow solutions through
setting best practices and standards.. Monitor system performance, conducting regular reviews
and maintenance to address any issues promptly.
- Training and Support: Provide ongoing support and expert advice to ensure the effective use
and optimization of the platform. Communicate with stakeholders to ensure understanding of
necessary platform utilization.
- Bachelor's degree in (Computer Science, Information Technology, or related field) or related
experience.
- Proven experience as a Enterprise Platform Architect or similar role, with a strong
understanding of ServiceNow (or similar) capabilities and best practices.
- Excellent technical skills, including experience with JavaScript, HTML, CSS, and REST/SOAP web
services.
- Strong strategic thinking, problem-solving abilities, and a commitment to enhancing the
employee experience through innovative technology solutions.
- Outstanding communication and leadership skills, with the ability to collaborate effectively
across different teams and levels of the organization
US COMPENSATION AND BENEFITS The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. BASE SALARY RANGES • California (depending on location e.g. Los Angeles vs. Sacramento): º $138,200 - $219,000 USD Annually • New York (depending on location e.g. Manhattan vs. Buffalo): º $136,600 - $219,000 USD Annually • Jersey City, NJ : º $171,100 - $219,000 USD Annually • Colorado (depending on location e.g. Denver vs. Colorado Springs): º $153,100 - $206,200 USD Annually • Washington (depending on location e.g. Seattle vs. Spokane): º $136,600 - $202,300 USD Annually Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. |
City:
State:
Community / Marketing Title: Enterprise Platform Architect
Company Profile:
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
EEOText:
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Days Open: 111
Can this position be remote?: 1
EEO Employer Verbiage:
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.