Senior Director of Insights, Player and Quality Insights

Requisition Number: 185093

Position Title: Senior Director, User Experience Research

External Description:

Senior Director of Insights - Player and Quality Insights

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In PQI, we're dedicated to engaging with our players early and often to shape the future of EA's games.

As an experienced Senior Director of Insights, you will improve future game development by prioritizing player-first strategies and identifying impactful growth opportunities. Reporting to the Head of Player and Quality Insights (PQI), you will join our globally distributed team, with options for on-site, remote, or hybrid work in Canada or United States (USA).

 Responsibilities 

• You will lead a team that collaborates with global development teams to identify insights and develop actionable plans for each game franchise, ensuring alignment with a bold, business-driven vision.

• Forge and strengthen partnerships both within and beyond the immediate teams, promoting collaborative relationships that support strategic goals.

• Use player insights to create a unified narrative and guide game teams on quality trajectories, enhancing player experiences across all company titles.

• Translate insights into recommendations that align priorities with the most significant franchise opportunities, driving growth and supporting decision-making.

• Advocate for our players to drive player-centric decision-making and build value-driven studio partnerships.

• Establish well-defined and aligned player cohorts by collaborating with different cross-functional teams.  

• Provide strategic guidance to senior leadership, communicating insights, strategies, and roadmaps to drive organizational success.

• Elevate and empower existing leadership talent within the team, providing the tools, support, and opportunities needed for growth and excellence.

• Champion innovative approaches to problem-solving and transformation, positioning the team as a leader in industry best practices.

 Qualifications

• 12+ years of experience in business strategy, research or market insights, including 3+ years in a senior leadership role or 10+ years in development.

• Experience in the gaming or entertainment industry

• Proven success in driving business results and leading organizational change.

• Experience guiding and developing leaders to enhance their capabilities and promoting a culture of learning and growth to achieve organizational goals.

• Experience understanding and applying qualitative and quantitative success measures, and connecting them to strategic objectives.

• Analyze complex datasets to identify trends, patterns, and opportunities, developing actionable strategic insights.

• Use critical thinking and creativity to address challenges and implement innovative solutions, valuing diverse perspectives and inclusive collaboration.

• You are passionate about games and understand the people who play them.

We are dedicated to building and sustaining an inclusive working environment. We believe that diversity benefits and enriches our team's development, and we value the cultural diversity of our team.

US Compensation and Benefits

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

Base Salary Ranges

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $220,500 - $311,100 USD Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

#LI-Remote, #LI-Hybrid, #LI-Onsite

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Community / Marketing Title: Senior Director of Insights, Player and Quality Insights

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 41

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.