Senior Director of Insights, Player and Quality Insights

Requisition Number: 185093

Position Title: Senior Director, User Experience Research

External Description:

Senior Director of Insights - Player and Quality Insights

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In PQI, we're dedicated to engaging with our players early and often to shape the future of EA's games.

As an experienced Senior Director of Insights, you will improve future game development by prioritizing player-first strategies and identifying impactful growth opportunities. Reporting to the Head of Player and Quality Insights (PQI), you will join our globally distributed team, with options for on-site, remote, or hybrid work in Canada or United States (USA).

 Responsibilities 

• You will lead a team that collaborates with global development teams to identify insights and develop actionable plans for each game franchise, ensuring alignment with a bold, business-driven vision.

• Forge and strengthen partnerships both within and beyond the immediate teams, promoting collaborative relationships that support strategic goals.

• Use player insights to create a unified narrative and guide game teams on quality trajectories, enhancing player experiences across all company titles.

• Translate insights into recommendations that align priorities with the most significant franchise opportunities, driving growth and supporting decision-making.

• Advocate for our players to drive player-centric decision-making and build value-driven studio partnerships.

• Establish well-defined and aligned player cohorts by collaborating with different cross-functional teams.  

• Provide strategic guidance to senior leadership, communicating insights, strategies, and roadmaps to drive organizational success.

• Elevate and empower existing leadership talent within the team, providing the tools, support, and opportunities needed for growth and excellence.

• Champion innovative approaches to problem-solving and transformation, positioning the team as a leader in industry best practices.

 Qualifications

• 12+ years of experience in business strategy, research or market insights, including 3+ years in a senior leadership role or 10+ years in development.

• Experience in the gaming or entertainment industry

• Proven success in driving business results and leading organizational change.

• Experience guiding and developing leaders to enhance their capabilities and promoting a culture of learning and growth to achieve organizational goals.

• Experience understanding and applying qualitative and quantitative success measures, and connecting them to strategic objectives.

• Analyze complex datasets to identify trends, patterns, and opportunities, developing actionable strategic insights.

• Use critical thinking and creativity to address challenges and implement innovative solutions, valuing diverse perspectives and inclusive collaboration.

• You are passionate about games and understand the people who play them.

We are dedicated to building and sustaining an inclusive working environment. We believe that diversity benefits and enriches our team's development, and we value the cultural diversity of our team.

US Compensation and Benefits

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

Base Salary Ranges

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $220,500 - $311,100 USD Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

#LI-Remote, #LI-Hybrid, #LI-Onsite

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Community / Marketing Title: Senior Director of Insights, Player and Quality Insights

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 41

Can this position be remote?: 0

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。