Consumer Insights Manager, BioWare and Star Wars

Requisition Number: 175240

Position Title: Advanced Researcher

External Description:

Consumer Insights Manager for BioWare and Star Wars

At EA, we strive to inspire the world to play. 

Consumer Insights is constantly in pursuit of understanding our players - their motivations for playing games and how their behaviors change alongside the ever-changing gaming market. This role within CI will lead research for our studios, brands, and the games they create. You’ll partner closely with our studios, brand and marketing teams, as well as fellow researchers and analysts in North America and Europe. We are looking for a researcher who is not just a thought-leader, but a relationship-builder who can collaborate and understand our partners’ context to create research roadmaps and deliver critical insights that will have real impact on our games, live services, and communications.

 

We’re looking for all the best kinds of people to make great experiences for our team members and our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. 

The CI Manager for BioWare and Star Wars will work with... 

• Our Consumer Insights team - a close-knit team of 20+ insights professionals focused on improving our games throughout development, marketing, and live service.
• Other members across Analytics and Research - we work together to develop a cross-functional ‘voice of the player’ that leverages other areas of expertise (e.g. data science, telemetry analytics, user experience, social listening).
• EA’s studios and brandleadership - we partner closely with decision-makers and thought-leaders across development, marketing, publishing, and brand to inform strategies from greenlight to launch and throughout live services.

In a typical week, this person could be…

• Out in the field (live or virtually), talking with players about their gaming experiences and interests, which will guide the game team towards experiences they should build
• Analyzing data, and building a story that guides product and marketing in their decision-making
• Designing insights projects that guide new feature development, using traditional or innovative techniques that are qualitative or quantitative in nature
• Consulting with our stakeholders and partners to workshop strategy and features, the essence of your studios’ brands and target players, driving knowledge that identifies your games’ place in our EA portfolio

If you’re interested in this role, you’ll need these skills or experiences:

• Scrappy. You’re comfortable with a fast-paced, sprint-driven product cycles
• Influential. You’re accustomed to collaborating with and influencing a cross-functional audience
• Strategic. You have a track record of connecting the dots for your stakeholders
• Creative. You’ve leveraged or designed non-traditional methodologies when the status quo wasn’t enough
• Insights Expertise. You’re experienced across various research techniques and methodologies
• 5+ years of experience working in or with any of these:
• Interactive entertainment industry (e.g. video gaming, gaming/entertainment platforms)
• Consumer-facing digital technology industry (e.g. apps, platforms)
• Linear creative entertainment (e.g. film, television) 
• If you have experience on the agency/consulting side, that’s a bonus
• Ability to travel internationally

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Community / Marketing Title: Consumer Insights Manager, BioWare and Star Wars

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 85

Can this position be remote?: 0

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。