Game Creation Operations Engineer - 12 Months Contract
位置: Bucharest, Romania
Requisition Number: 182854
Position Title: Applications Engineer I
External Description:
Electronic Arts IT group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and we need your help to do that.
Position Summary:
The Applications Support Engineer (Perforce) is a technical professional on our specialist operations team that supports EA’s large and complex source code and asset repositories across the globe. They use their Helix Core and Linux knowledge to provide application and system support to maintain operations, availability and high performance across many Perforce environments around the world.
The team is responsible for system engineering, application troubleshooting, implementing technical fixes and workarounds, keeping operating systems and application software up-to-date, working with report data to maintain capacity and performance of the environment, and contributing to the Perforce product roadmap.
The job can be either partly onsite hybrid (EA Bucharest) or offsite from Romania, depending on your preference, and you will report to the Senior Manager Game Creation Operations based in the United Kingdom.
Why work on the Perforce Product team?
We help build and run our version control product in a large, globally distributed environment and we are surrounded by EAIT people who are passionate about Perforce. We work directly with game development teams to improve their workflows and resolve their problems.
We believe in being the catalysts for operational and engineering improvement in a product area that is rapidly changing within Electronic Arts. We are all product owners, and we believe in running high-quality operational environments that focus on continuous improvement and the desire to automate manual processes whenever possible.
Responsibilities
- Provide user community support through our help channels on common Helix Core and Swarm issues
- Monitor Perforce environments for application and system health and performance
- Create and maintain Perforce multi-server environments
- Identify repetitive operational tasks for process improvement and automation
- Actively participate and contribute within a scrum or kanban agile team
- Collaboratively work with the wider product team to deliver our IT strategy shared goals
- Understand studio and game creation needs evolve and shift focus as needed
Qualifications
- 1+ year experience of providing application support with Helix Core applications (p4d, p4v, p4p)
- 1+ year experience of providing system support for Linux operating systems
- Experience of troubleshooting and providing resolution to difficult, unfamiliar issues
- Experience of participating in Scrum and/or Kanban Agile ceremonies
Preferred Skills
- Experience with creating and/or supporting in-house tools with languages such as PowerShell, Python, .Net Core (C#), BASH, Perl
- Experience with enterprise monitoring and analysis, such as datadog, grafana, prometheus, splunk, or similar
- Understanding of Infrastructure as Code (IaC) best practices
- Professional certifications, such as Azure, AWS, GCP, VMWare, Linux, CompTIA, Agile Scrum
- Familiar with product/service delivery methodologies
Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms. We have a broad portfolio of brands that span the most popular genres.
We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.
Join us in driving the next revolution in games.
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Community / Marketing Title: Game Creation Operations Engineer - 12 Months Contract
Company Profile:
Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。
EEOText:
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Days Open: 113
Can this position be remote?: 1
EEO Employer Verbiage:
EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。