Game Creation Operations Engineer - 12 Months Contract

Requisition Number: 182854

Position Title: Applications Engineer I

External Description:

Electronic Arts IT group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and we need your help to do that.

Position Summary:

The Applications Support Engineer (Perforce) is a technical professional on our specialist operations team that supports EA’s large and complex source code and asset repositories across the globe. They use their Helix Core and Linux knowledge to provide application and system support to maintain operations, availability and high performance across many Perforce environments around the world.

The team is responsible for system engineering, application troubleshooting, implementing technical fixes and workarounds, keeping operating systems and application software up-to-date, working with report data to maintain capacity and performance of the environment, and contributing to the Perforce product roadmap.

The job can be either partly onsite hybrid (EA Bucharest) or offsite from Romania, depending on your preference, and you will report to the Senior Manager Game Creation Operations based in the United Kingdom.

Why work on the Perforce Product team?

We help build and run our version control product in a large, globally distributed environment and we are surrounded by EAIT people who are passionate about Perforce. We work directly with game development teams to improve their workflows and resolve their problems.

We believe in being the catalysts for operational and engineering improvement in a product area that is rapidly changing within Electronic Arts. We are all product owners, and we believe in running high-quality operational environments that focus on continuous improvement and the desire to automate manual processes whenever possible.

Responsibilities

• Provide user community support through our help channels on common Helix Core and Swarm issues
• Monitor Perforce environments for application and system health and performance
• Create and maintain Perforce multi-server environments
• Identify repetitive operational tasks for process improvement and automation
• Actively participate and contribute within a scrum or kanban agile team
• Collaboratively work with the wider product team to deliver our IT strategy shared goals
• Understand studio and game creation needs evolve and shift focus as needed

Qualifications

• 1+ year experience of providing application support with Helix Core applications (p4d, p4v, p4p)
• 1+ year experience of providing system support for Linux operating systems
• Experience of troubleshooting and providing resolution to difficult, unfamiliar issues
• Experience of participating in Scrum and/or Kanban Agile ceremonies

Preferred Skills

• Experience with creating and/or supporting in-house tools with languages such as PowerShell, Python, .Net Core (C#), BASH, Perl
• Experience with enterprise monitoring and analysis, such as datadog, grafana, prometheus, splunk, or similar
• Understanding of Infrastructure as Code (IaC) best practices
• Professional certifications, such as Azure, AWS, GCP, VMWare, Linux, CompTIA, Agile Scrum
• Familiar with product/service delivery methodologies

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.

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Community / Marketing Title: Game Creation Operations Engineer - 12 Months Contract

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 90

Can this position be remote?: 1

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.