Senior Manager Research Operations

Requisition Number: 157772

Position Title: Sr Manager, Research

External Description:

Sr Manager, Research Operations

The Senior Manager, Research Operations will be a key contributor to the EA Research teams. This role will partner with members of the Consumer Insights and UX Research teams to make sure everything from lab operations, participant recruitment, survey software and budgeting is running smoothly.

Responsibilities

• Oversee participant recruitment for UX Research
• Oversee lab software, hardware and operations
• Coach and manage 1-2 research operations team members
• Manage budget for Consumer Insights & UX Research teams
• Serve as main POC for legal, security and IT as it relates to research needs
• Research Project Management for internal technical/operations projects
• Oversee Knowledge Management for research teams
• Support for ongoing tracking studies

Attributes

• Operations management experience, with preference for knowledge of research processes
• Highly organized with a great attention to detail
• Positive attitude and willingness to work on a variety of complex projects
• Experience working cross functionally with successful project completion
• Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change
• Able to relate to people from many different cultures, backgrounds, and skill sets respectfully
• Ability to travel occasionally

Background

• Bachelor’s degree required
• 5+ years in an operations role
• Demonstrated experience with independent work in a matrix environment
• English language proficiency required, proficiency in another language a plus

City:

State:

Community / Marketing Title: Senior Manager Research Operations

Company Profile:

Electronic Arts Inc. este o companie de divertisment interactiv, lider la nivel mondial. EA oferă jocuri, conținut și servicii online pentru console conectate la Internet, calculatoare personale, telefoane mobile și tablete.

EEOText: EA este un angajator care oferă oportunități egale. Toate deciziile de angajare sunt luate fără a ține seama de rasă, culoare, origine națională, descendență, sex, identitate sau exprimare de gen, orientare sexuală, vârstă, informații genetice, religie, dizabilități, stare medicală, sarcină, stare civilă, statut familial, statut de veteran sau orice altă caracteristică protejată de lege. De asemenea, acceptăm și candidaturi calificate din partea persoanelor cu cazier, în conformitate cu legislația aplicabilă. De asemenea, EA oferă locuri de muncă pentru persoanele cu handicap calificate, conform legislației aplicabile.

Days Open: 65

Can this position be remote?:

EEO Employer Verbiage:

EA este un angajator care oferă oportunități egale. Toate deciziile de angajare sunt luate fără a ține seama de rasă, culoare, origine națională, descendență, sex, identitate sau exprimare de gen, orientare sexuală, vârstă, informații genetice, religie, dizabilități, stare medicală, sarcină, stare civilă, statut familial sau statut de veteran. De asemenea, EA oferă locuri de muncă pentru persoanele cu handicap calificate, conform legislației aplicabile.