Senior Manager Research Operations

Requisition Number: 157772

Position Title: Sr Manager, Research

External Description:

Sr Manager, Research Operations

The Senior Manager, Research Operations will be a key contributor to the EA Research teams. This role will partner with members of the Consumer Insights and UX Research teams to make sure everything from lab operations, participant recruitment, survey software and budgeting is running smoothly.

Responsibilities

• Oversee participant recruitment for UX Research
• Oversee lab software, hardware and operations
• Coach and manage 1-2 research operations team members
• Manage budget for Consumer Insights & UX Research teams
• Serve as main POC for legal, security and IT as it relates to research needs
• Research Project Management for internal technical/operations projects
• Oversee Knowledge Management for research teams
• Support for ongoing tracking studies

Attributes

• Operations management experience, with preference for knowledge of research processes
• Highly organized with a great attention to detail
• Positive attitude and willingness to work on a variety of complex projects
• Experience working cross functionally with successful project completion
• Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change
• Able to relate to people from many different cultures, backgrounds, and skill sets respectfully
• Ability to travel occasionally

Background

• Bachelor’s degree required
• 5+ years in an operations role
• Demonstrated experience with independent work in a matrix environment
• English language proficiency required, proficiency in another language a plus

City:

State:

Community / Marketing Title: Senior Manager Research Operations

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 65

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。