UX Researcher

Requisition Number: 157770

Position Title: Researcher

External Description:

Lead UX Researcher – Redwood City, CA

Description

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— The Sims, Apex Legends, Plants vs. Zombies, and Madden to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

We are looking for a UX Researcher who not only loves to play games but has a passion for shaping and evaluating the gaming experience. You are excited to be part of a team that is shaping the future of EA games across devices. You will apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. You will develop research plans that span the full product development cycle and integrate user research into the development process.

The immediate focus for the role would be to lead research planning and execution for Maxis Studio titles based in Redwood City (such as The Sims), but the position will also encompass broader strategic questions regarding EA’s mobile gaming future. 

Key responsibilities: 

• Plan and conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
• Gather and analyze data from a wide variety of qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys, telemetry, etc.)
• Work closely with game teams and studio leadership to understand franchise goals and strategies
• Effectively communicate research results to multiple levels of the organization in creative ways that promote impact, while providing recommendations and ongoing design consultation
• Develop long-term user research plans and schedules for EA’s titles
• Create new methodologies that will pertain to each product’s unique gameplay and sensibility.
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers, etc.) to create insights which deeply affect the trajectory of their product work

Qualifications & Skills: 

• You should have an advanced degree in experimental psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry experience.
• 5+ years’ industry experience in research design and conducting user research studies across platforms.
• Expertise in research design, fluent in multiple qualitative and quantitative methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking, etc.) and can effectively analyze and present data to influence product design and implementation. 
• Experience in information design, game development and design principles, or consumer or entertainment software industry desirable.
• Experience working with Agile development desirable.
• You are able to successfully recommend actions using objective data, and influence the actions taken based on that data
• Experience with statistical packages (such as SPSS or R) highly desirable
• You can work on directives with little direct oversight
• Willingness to travel.

City:

State:

Community / Marketing Title: UX Researcher

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 182

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.