UX Researcher

Requisition Number: 157770

Position Title: Researcher

External Description:

Lead UX Researcher – Redwood City, CA

Description

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— The Sims, Apex Legends, Plants vs. Zombies, and Madden to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

We are looking for a UX Researcher who not only loves to play games but has a passion for shaping and evaluating the gaming experience. You are excited to be part of a team that is shaping the future of EA games across devices. You will apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. You will develop research plans that span the full product development cycle and integrate user research into the development process.

The immediate focus for the role would be to lead research planning and execution for Maxis Studio titles based in Redwood City (such as The Sims), but the position will also encompass broader strategic questions regarding EA’s mobile gaming future. 

Key responsibilities: 

• Plan and conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
• Gather and analyze data from a wide variety of qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys, telemetry, etc.)
• Work closely with game teams and studio leadership to understand franchise goals and strategies
• Effectively communicate research results to multiple levels of the organization in creative ways that promote impact, while providing recommendations and ongoing design consultation
• Develop long-term user research plans and schedules for EA’s titles
• Create new methodologies that will pertain to each product’s unique gameplay and sensibility.
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers, etc.) to create insights which deeply affect the trajectory of their product work

Qualifications & Skills: 

• You should have an advanced degree in experimental psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry experience.
• 5+ years’ industry experience in research design and conducting user research studies across platforms.
• Expertise in research design, fluent in multiple qualitative and quantitative methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking, etc.) and can effectively analyze and present data to influence product design and implementation. 
• Experience in information design, game development and design principles, or consumer or entertainment software industry desirable.
• Experience working with Agile development desirable.
• You are able to successfully recommend actions using objective data, and influence the actions taken based on that data
• Experience with statistical packages (such as SPSS or R) highly desirable
• You can work on directives with little direct oversight
• Willingness to travel.

City:

State:

Community / Marketing Title: UX Researcher

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 182

Can this position be remote?:

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。