Talent Acquisition Operations Specialist

Requisition Number: 155410

Position Title: Senior Talent Specialist

External Description:

Global TA Operations Specialist

The Global TA Operations Specialist is a crucial role in enabling all members of the Talent Acquisition organization to effectively hire for all positions, located across the globe.  The operations team supports 130+ members plus stakeholders and partners across EA. 

Focused on driving best practice, the Operations Specialist will engage with users across multiple platforms to assist with any system issues or answer questions about process or policies. In addition to supporting recruiters and talent coordinators, the operations specialist will provide insight to the operations team to identify opportunities to improve the systems/process based on support trends and to create innovative cures and fixes to drive continuous improvements.

Operation Specialists will be responsible for the following:

• Providing end user support to the ATS (Gr8 People)
• Update templates and offer letters in the ATS
• Work with TA Programs Managers to improve TA systems & Processes
• Work with HRC on any new hire support issues
• Identify common or new trending support requests and suggest ways to mitigate
• Manage all Operations mailboxes (reply to or escalating requests)
• Monitor the internal Slack channels to help users self service solutions and answers
• Champion best practice across all teams
• Onboarding new team hires with system access and training
• Manage content on internal TA pages
• Participate as a Subject Matter Expert in TA projects
• Administer TA systems for Employee Referral, Background Checks, interviewing and Reference Checks

In addition, you will run regular audits on:

• Sidekick (Inhouse Interview management system) engagement audit
• Candidate Experience Survey Report
• Gr8 Workflow Audit
• Gr8 Confidential req audit
• Background Check Audit (Hireright)
• Checkster Audit (reference check system)
• Req/Offer Audit
• Job description quality audits
• TA - Deactivate from Systems audit

City:

State:

Community / Marketing Title: Talent Acquisition Operations Specialist

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 152

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.