Technical Producer

Requisition Number: 151914

Position Title: Technical Product Manager II

External Description:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Summary

The Dynamic Messaging team’s primary goal is to motivate players to engage with EA games by delivering content against key moments in the player’s journey. The team focuses on leveraging behavioral and transactional data, as well as automation tools to deliver personalized messages, at scale.  The team strategically delivers enterprise-wide solutions that allow for cross-channel messaging automation and powers new digital business models.

Job Description

This individual will be part of EA’s Dynamic Messaging team, focusing on enabling a centralized, always-on, automated messaging program that drives acquisition, engagement and retention across EA’s portfolio of games and other in-network player destinations. The Live Service Producer will be a central point of contact between game studios, content production, strategy and technology teams to ensure unification of inputs, processes and outputs of live service messaging. While scope covers many cross-team disciplines, the focus will be on data and technology.

The ideal candidate will support a fast-paced team, focused on leading the production and coordination of Live Service capabilities and content for a dynamic environment of always-on content across multiple channels. This is an excellent opportunity for someone who enjoys video games and is looking to master the intricacies of data-driven experiences. Candidate will be joining a vibrant team who care deeply about EA gamers and their gaming experiences.

This role will be based at EA’s global headquarters located in Redwood Shores, California.

Key Responsibilities

• Drive implementation of Data, Systems Integrations, and Content frameworks with key stakeholders, including business strategists, data engineers, and developers.
• Actively engage and work closely with key cross-functional stakeholders to ensure effective end-to-end execution of player messaging
• Manage content requests from multiple game studio teams.
• Document processes and provide optimization recommendations.
• Maintain awareness of marketing, journey and messaging optimization/automation trends, best practices, technologies.
• Implement and ensure standardization of process across multi-functional teams with competing priorities.
• Setting and meeting performance targets for speed, efficiency, and quality

 

Requirements

• 2-5 years of experience in email, lifecycle or digital marketing and technical product management.
• A bachelor’s degree or equivalent in marketing, communications, business, or a related field.
• Product management-level understanding of web services, online technologies, and database design.
• Passionate about the growth and success of internal customers, with proven track record of delivering technology products/services in high growth environment where priorities shift quickly.
• Strong leader that can prioritize well, communicate clearly and compellingly, and understands how to drive focus and excellence across teams.
• Excellent time and project management skills with exceptional attention to detail. Flexibility to deal with changes and multitasking.
• Exceptional technical and analytical skills with proven ability in identifying problems, recommending solutions, and improving processes.
• Outstanding written and oral communication skills.
• Works well in a collaborative, team environment and cross-functional team.
• Highly organized, proactive, with an entrepreneurial spirit and a positive attitude.
• Solid email best practice knowledge.
• Strong MS Excel, PowerPoint and Word skills. Familiarity with Google Drive, Confluence, Quip, JIRA, BOX and Percolate a plus.

City:

State:

Community / Marketing Title: Technical Producer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 48

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.