Technical Producer

Requisition Number: 151914

Position Title: Technical Product Manager II

External Description:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Summary

The Dynamic Messaging team’s primary goal is to motivate players to engage with EA games by delivering content against key moments in the player’s journey. The team focuses on leveraging behavioral and transactional data, as well as automation tools to deliver personalized messages, at scale.  The team strategically delivers enterprise-wide solutions that allow for cross-channel messaging automation and powers new digital business models.

Job Description

This individual will be part of EA’s Dynamic Messaging team, focusing on enabling a centralized, always-on, automated messaging program that drives acquisition, engagement and retention across EA’s portfolio of games and other in-network player destinations. The Live Service Producer will be a central point of contact between game studios, content production, strategy and technology teams to ensure unification of inputs, processes and outputs of live service messaging. While scope covers many cross-team disciplines, the focus will be on data and technology.

The ideal candidate will support a fast-paced team, focused on leading the production and coordination of Live Service capabilities and content for a dynamic environment of always-on content across multiple channels. This is an excellent opportunity for someone who enjoys video games and is looking to master the intricacies of data-driven experiences. Candidate will be joining a vibrant team who care deeply about EA gamers and their gaming experiences.

This role will be based at EA’s global headquarters located in Redwood Shores, California.

Key Responsibilities

• Drive implementation of Data, Systems Integrations, and Content frameworks with key stakeholders, including business strategists, data engineers, and developers.
• Actively engage and work closely with key cross-functional stakeholders to ensure effective end-to-end execution of player messaging
• Manage content requests from multiple game studio teams.
• Document processes and provide optimization recommendations.
• Maintain awareness of marketing, journey and messaging optimization/automation trends, best practices, technologies.
• Implement and ensure standardization of process across multi-functional teams with competing priorities.
• Setting and meeting performance targets for speed, efficiency, and quality

 

Requirements

• 2-5 years of experience in email, lifecycle or digital marketing and technical product management.
• A bachelor’s degree or equivalent in marketing, communications, business, or a related field.
• Product management-level understanding of web services, online technologies, and database design.
• Passionate about the growth and success of internal customers, with proven track record of delivering technology products/services in high growth environment where priorities shift quickly.
• Strong leader that can prioritize well, communicate clearly and compellingly, and understands how to drive focus and excellence across teams.
• Excellent time and project management skills with exceptional attention to detail. Flexibility to deal with changes and multitasking.
• Exceptional technical and analytical skills with proven ability in identifying problems, recommending solutions, and improving processes.
• Outstanding written and oral communication skills.
• Works well in a collaborative, team environment and cross-functional team.
• Highly organized, proactive, with an entrepreneurial spirit and a positive attitude.
• Solid email best practice knowledge.
• Strong MS Excel, PowerPoint and Word skills. Familiarity with Google Drive, Confluence, Quip, JIRA, BOX and Percolate a plus.

City:

State:

Community / Marketing Title: Technical Producer

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 48

Can this position be remote?:

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。