Senior Director/Director User Research

Requisition Number: 151615

Position Title: Sr Director, Research

External Description:

User Experience Research is a critical element to user-centered design and drives many of the design decisions behind great gaming experiences. The Director, UX Research will design and implement user experience research programs, lead a team of researchers and managers, oversee related budgets, and deliver findings to key studio partners. Reporting to the VP of Research, this person will have demonstrated experience leading a team and delivering business impact.

Responsibilities

• Lead a team of 50+ people in varying roles including UX researchers, lab techs and operations managers. Coach, grow, give feedback to direct & indirect reports

• Increase strategic impact of UX Research at EA by assessing organizational needs, improving team capabilities and influencing change through UX Research
• Drive change across the team while delivering the research plan
• Lead relevant and timely research that drives business outcomes in product development
• Partner with Analytics, Data Science and Consumer Insights leaders to find ways to improve team collaboration and enrich insights leveraging player data
• Manage relationships with leaders across EA’s development organization including studio GMs, producers, designers, QA
• Present findings to a broad variety of stakeholders in a clear way
• Oversee 8 UX labs across EA’s global studios

Attributes

• Experience leading a large, global team. Strong leadership & coaching abilities.
• Background in UX Research, Game Design or Game Production
• Ability to work with a wide variety of people from individual UX Researchers to Studio GMs
• Able to define and execute on a vision for a team
• Experience defining scope to solve complex problems or situations and demonstrated ability to develope and execute project plans to deliver results
• Experience leading cross-functional teams
• Ability to structure and deliver presentations clearly, crisply, and compellingly. Excellent verbal and written skills
• Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change
• Able to travel frequently and able to relate to people from many different cultures, backgrounds, and skill sets respectfully

Background

• Bachelor’s degree required, advanced degree a plus
• 10+ years’ experience in UX Research, Game Design or Game Production, 5 years leading teams
• Demonstrated experience leading a team in a matrix environment
• English language proficiency required, proficiency in another language preferred

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Community / Marketing Title: Senior Director/Director User Research

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 78

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.