Senior Director of Insights, Player and Quality Insights

Requisition Number: 185093

Position Title: Senior Director, User Experience Research

External Description:

Senior Director of Insights - Player and Quality Insights

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In PQI, we're dedicated to engaging with our players early and often to shape the future of EA's games.

As an experienced Senior Director of Insights, you will improve future game development by prioritizing player-first strategies and identifying impactful growth opportunities. Reporting to the Head of Player and Quality Insights (PQI), you will join our globally distributed team, with options for on-site, remote, or hybrid work in Canada or United States (USA).

 Responsibilities 

• You will lead a team that collaborates with global development teams to identify insights and develop actionable plans for each game franchise, ensuring alignment with a bold, business-driven vision.

• Forge and strengthen partnerships both within and beyond the immediate teams, promoting collaborative relationships that support strategic goals.

• Use player insights to create a unified narrative and guide game teams on quality trajectories, enhancing player experiences across all company titles.

• Translate insights into recommendations that align priorities with the most significant franchise opportunities, driving growth and supporting decision-making.

• Advocate for our players to drive player-centric decision-making and build value-driven studio partnerships.

• Establish well-defined and aligned player cohorts by collaborating with different cross-functional teams.  

• Provide strategic guidance to senior leadership, communicating insights, strategies, and roadmaps to drive organizational success.

• Elevate and empower existing leadership talent within the team, providing the tools, support, and opportunities needed for growth and excellence.

• Champion innovative approaches to problem-solving and transformation, positioning the team as a leader in industry best practices.

 Qualifications

• 12+ years of experience in business strategy, research or market insights, including 3+ years in a senior leadership role or 10+ years in development.

• Experience in the gaming or entertainment industry

• Proven success in driving business results and leading organizational change.

• Experience guiding and developing leaders to enhance their capabilities and promoting a culture of learning and growth to achieve organizational goals.

• Experience understanding and applying qualitative and quantitative success measures, and connecting them to strategic objectives.

• Analyze complex datasets to identify trends, patterns, and opportunities, developing actionable strategic insights.

• Use critical thinking and creativity to address challenges and implement innovative solutions, valuing diverse perspectives and inclusive collaboration.

• You are passionate about games and understand the people who play them.

We are dedicated to building and sustaining an inclusive working environment. We believe that diversity benefits and enriches our team's development, and we value the cultural diversity of our team.

US Compensation and Benefits

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

Base Salary Ranges

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $220,500 - $311,100 USD Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

#LI-Remote, #LI-Hybrid, #LI-Onsite

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Community / Marketing Title: Senior Director of Insights, Player and Quality Insights

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText: EA est un employeur qui offre l'égalité d'accès à l'emploi. Toutes les décisions d'emploi sont prises sans prendre en considération les critères de race, couleur de la peau, origine ethnique, descendance, sexe, genre, identité ou expressions de genre, orientation sexuelle, âge, de nature génétique, religion, invalidité, état de santé, grossesse, situation matrimoniale, situation familiale, état d'ancien combattant, ou encore toute autre caractéristique protégée par la loi. Nous tiendrons aussi compte des candidats qualifiés à l'emploi possédant un casier judiciaire, en vertu de la loi en vigueur. EA veille aussi à procéder à des aménagements spéciaux en milieu de travail pour les candidats qualifiés et présentant une invalidité, tel que requis par la loi en vigueur.

Days Open: 40

Can this position be remote?: 0

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.