Senior Analyst - PSI

Requisition Number: 184631

Position Title: Senior Analyst

External Description:

We are seeking a dedicated Senior Data Analyst to join our Player Safety & Inclusion (PSI) team; reporting to the Senior Manager of PSI Analytics. You will play a pivotal part in meeting the increasing demand for data-driven insights that shape our decision-making processes. Working within an exciting and cross-functional environment, you will collaborate with several teams to enhance the safety and enjoyment of our players within the rapidly expanding UGX initiative. As a necessary member of our Data & Analytics team, you will foster relationships and identify opportunities for collaboration with fellow data analysts, data scientists and other data professionals. Expect to be challenged by complex data systems and processes. Your responsibilities may span diverse projects, from developing actionable KPIs to measuring the impact of UGC and player communication moderation efforts, to assisting data scientists in fine-tuning models and collaborating with product managers and designers to design in-game experiments and products.

Hybrid or onsite work at the Vancouver office location. Fully remote work available.

Responsibilities

• Work alongside Product Managers to design, develop and analyze the impact of newly developed products and solutions within the game and provide recommendations in a clear, understandable, and actionable way that will affect future iterations.

• Analyze performance and impact of ML models on player experience to influence data scientists on future iterations.

• Profile, clean and analyze data through SQL, R/Python and other database technologies.

• Identify data quality issues that impact the results of our analyses, assess downstream impact and propose feasible and effective solutions. 

• Partner with data engineers, architects and QV to develop ETLs and stored procedures.

Qualifications

• A degree in a quantitative discipline (Statistics, Data Science, Business, Mathematics, Economics)

• 4+ years of experience doing complex quantitative analysis to help guide decisions, in a consumer products-oriented industry (e.g. gaming, entertainment, e-commerce)

• Advanced knowledge in SQL and relational databases

• Proficiency analyzing large datasets in programmatic analysis tools (e.g. Python, R)

• Experienced in dashboard development (i.e. Looker, Tableau, PowerBI, etc.)

• Experienced with experimental design and applied statistics

• Direct experience working with online trust & safety or content moderation preferred

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Community / Marketing Title: Senior Analyst - PSI

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 22

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.