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Site Reliability Engineer

Multiple Locations: Vancouver, BC, Canada • Orlando, FL, USA • Texas, USA

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This position is no longer posted.

Requisition Number: 184616

Position Title: Site Reliability Engineer II

External Description:

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is challenging. That’s why we employ the most creative, passionate people in the industry.

EA Sports DevOps Engineer

The Quality Engineering team develops automation and tools that support game development and quality verification for the Sports titles in the EA portfolio.

We are looking for an experienced DevOps / Site Reliability Engineer to join our team, and our attention is focused on candidates with high enthusiasm and passion for technology.

You will closely work with team members and different partners, some of which are based remotely in different locations and time zones, in order to implement and maintain large-scale product projects like the migration of on-prem systems to cloud-based providers and to troubleshoot and resolve issues surrounding those projects. All of these will be done with a focus on communication, uptime, and predictability. On-call availability might be required at times.

You will report to the Quality Engineering Development Director based in Orlando, work closely with the offsite Technical Director and you will have a team of supportive colleagues that would be happy to collaborate with you.

Responsibilities:

  • Directly support engineering environments through all stages of development.
  • Perform OS configuration and management.
  • Troubleshoot application, network, and server-level problems.
  • Maintain documentation of systems configurations and procedures, including runbooks for live support.
  • Support CI (Jenkins and GitLab) and CD operations (Deployment Strategies like B/G, Canary)
  • The first line of support on operations - monitor support channels, troubleshoot and correct issues raised
  • Work with our team and partners to implement technologies and provide support

Technical Requirements:

  • 4+ years of experience with Linux and Windows environments
  • You are familiar and have experience with cloud technologies, architecture, and methodologies (AWS is preferred and similar experience in Azure/Google Cloud might help but are not mandatorily required)
  • DevOps methodologies and technologies: Docker and Container Orchestration tools; Kubernetes
  • You are familiar and have working experience with CI/CD, and pipelines.
  • You have a working knowledge of the following scripting languages: PowerShell and Groovy and are familiar with distributed source control such as Git within GitLab.
  • Experience in the design and implementation of distributed applications 

Nice to have(s):

  • Specific experience with Cloud-based server deployments to AWS, EC2, or OpenStack
  • You have a working knowledge of the following database technologies: SQLServer, ElasticSearch, or MongoDB.
  • Alerting systems (such as Zabbix) may be more important than reporting tools (such as Kibana), but both are useful.
  • Experience working with different network technologies – NLB, VPN, Firewall, Ethernet Switches and Routers, Sniffers, TCP/IP, Network Subnetting, VLAN
  • Basic knowledge/understanding of security protocols and methods such as authorization/authentication and of IT administration
Ceci ne s’applique pas au Québec.

COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


BASE SALARY RANGES

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $122,300 - $170,600 USD Annually
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $104,000 - $170,600 USD Annually
• Jersey City, NJ :
º $137,300 - $170,600 USD Annually
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $111,800 - $151,800 USD Annually
• Washington (depending on location e.g. Seattle vs. Spokane):
º $104,000 - $174,700 USD Annually
• British Columbia (depending on location e.g. Vancouver vs. Victoria):
º $96,400 - $133,900 CAN Annually

Base salary is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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Community / Marketing Title: Site Reliability Engineer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 35

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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© 2024 Electronic Arts Inc.

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