Software License Admin

Requisition Number: 183845

Position Title: Associate IT Specialist

External Description:

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

EA IT

The Information Technology group (EAIT) works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play."

The IT Software License Administrator oversees the software licenses of the IT Pillar contracts as required. They facilitate the assignment of licenses as needed and act as a central point of contact for queries on licenses managed and usage trending. They also monitor software contract key event communications, reporting any gaps, risks, concerns, or necessary action to the contract owner.  The Software License Administrator will be part of the IT Business Management team, reporting to the Director of Product & Customer Success.

 Responsibilities:

• Maintain accurate and up to date software contract inventory for IT pillars as required by each pillar.
• Provide connected visibility and communication for IT pillar contract owners to enable successful facilitation of key contract events such as True Up, Renewal and Charge backs etc. in a timely and efficient manner.
• Be the data provider for key contract events to inform current state usage for the contract owner, finance, and any other relevant parties.
• Monitor the software license consumption and alert relevant parties if this goes outside of the set tolerance levels, identifying any gaps or risks which would require action.
• Work closely with the SAM Customer Success Managers to facilitate audit or compliance reviews for the contracts managed as needed.
• Act as a central point of contact to provide support and guidance to EA Employees on software license provisioning or deprovisioning process and queries.
• Work with the contract owner to highlight opportunities to automate licensing processes or surface any issues with how the current licensing workflows are being executed.
• Prepare and maintain the software license reports to trend usage on a monthly cadence.

 

The next great Software License Administrator needs:

• At least 3 years of experience in a customer facing IT service role.
• Knowledge of asset management lifecycle and discipline.
• Proficiency in using the license management tools and systems.
• Strong analytical, organizational, and communication skills.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively.
• Proficiency in English
• Excellent communication skills

City:

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Community / Marketing Title: Software License Admin

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 7

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.