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Software Quality Assurance Manager

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Requisition Number: 180877

Position Title: DM

External Description:

EA SPORTS FC

Building on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world to new heights – and this is just the beginning!

With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club!

 

Role Overview:

As a Software Quality Assurance Manager, you will report to the QA Site Leader and you will manage the quality assurance process within a software development team. You will ensure that the software products and applications meet the highest standards of quality, functionality, and user experience.

What you'll do:

  • Manage QA projects by scheduling, planning, executing, tracking bugs, conducting reviews, and generating daily progress reports, ensuring aligned delivery of high-quality results.
  • Partner with global QA teams and development teams to ensure aligned efficient work processes and quality deliveries.
  • Manage team members, third-party testing resources, and monitor their performance, taking corrective actions to ensure collaboration and performance.
  • Contribute to the recruitment process and assists in capacity planning, scheduling, and the management of team members.
  • Continuously improve the operational efficiency of the QA team by assessing current QA practices and implementing new improvements to improve the effectiveness.
  • Manage risks, communicate status, identify challenges and resolve challenges in a collaborative way.

What you will need to be successful :

  • 5+ years of experience in Quality Assurance including 3+ years in project management.
  • 2+ years of experience in people management.
  • Excellent knowledge of Software Development Life Cycle (SDLC), QA processes and Test methodologies, including Agile, Risk-Based Testing, and Exploratory Testing, along with associate testing tools and test automation.
  • Experience collaborating with diverse, global project teams across multiple countries.
  • Proficiency in English.

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Community / Marketing Title: Software Quality Assurance Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 218

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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