Technical Program Manager - Infrastructure Optimization

Requisition Number: 173808

Position Title: Program Manager

External Description:

The Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

 

As Technical Program Manager You will be responsible for defining and managing programs, milestones, success criteria, resource allocation, and successful on-time delivery needed for programs and project focused on: infrastructure cost & optimization management, infra capacity management, cloud service providers, vendor management, along with process, platforms, & tools

 

Responsibilities:

• Engagement: partnering within our team, with game studios, services, and other platform teams. 
• Programs: lead programs focused on infra cost and optimization, process and tooling for cloud server provider and vendor management. 
• Identify and scope partner / customer requirements to define user stories, use cases, and requirements.
• Identity and manage cross-group dependencies needed for delivery. 
• Quality: Ensuring testing to meet acceptance and performance criteria defined by the program. 
• Service Management: Participating in change and release management that results in zero downtime and zero data loss deployments. 
• Data: Use data and requirements to help improve vision, requirements, and service improvements.
• Efficient: Driving for services and platform operations that are easy to use, integrated, and resource-efficient. 

 

Qualifications:

• Undergraduate degree in Computer Science, Engineering, Business, or equivalent experience
• 3+ years of cross group program management experience.
• 2+ years of experience across component definition, design, engagement, infrastructure, engineering, and service management for online services and platforms.
• Experience in cloud computing, online gaming, or similar industries
• Experience with documentation and work tracking tools like Confluence, GitLab, JIRA, Teams/Sharepoint, Workfront, Hansoft
• Familiarity with Cloud Native Computing Foundation (CNCF), Cloud Service Providers (AWS, GCP, and Azure), and data center hosting. 
• Understanding of cloud engineering components including container models, service discovery, monitoring and diagnostic tooling, and dev chain tooling desirable. 

City:

State:

Community / Marketing Title: Technical Program Manager - Infrastructure Optimization

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 10

Can this position be remote?: 1

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.