Senior Researcher, Consumer Insights

Requisition Number: 173573

Position Title: Sr Researcher

External Description:

We exist to inspire the world to play. The contract Consumer Insights Senior Researcher will join the Strategic Growth Insights (SGI) team, reporting to the Consumer Insights Manager. 

This team supports franchise-agnostic programs with player insights to enable teams to make informed decisions about how EA shows up to players and the strategic direction of the organization. Some of the products and experiences our team supports include our gaming subscription EA Play, our PC gaming launcher, and esports.

As a Consumer Insights Senior Researcher, you will lead research focusing on subscription and destinations where EA games are published, including our own platforms (e.g. Origin, EA Desktop Beta) and partner platforms (e.g. Xbox, PlayStation, Steam). You'll work with product, design, and marketing partners, fellow researchers, and analysts to provide a deeper understanding of our players and subscribers globally. We are looking for a researcher who is not just an expert, but can understand our partners' context to create long-term roadmaps and provide important insights that will have a meaningful impact on our subscription and platform strategy.

In this role you will:

• Work with marketing, product, and design gaming partners to determine needs and prioritize projects
• Create near-term and long-term research plans through a combination of individually executed research and partnership with external research agencies
• Analyze data sources, prioritize insights, develop business implications, and provide tailored recommendations to the right person and right situation
• Influence decisions by partners, leaders, and execs by informing strategies grounded in data and insights
• Advocate for our players and subscribers, sharing their voice with partners and participating in creating the best possible experience for them

You will need these skills or experiences:

• Project Management Skills: You can manage multiple requests, deadlines, and deliverables
• Collaborative: You are accustomed to working with people from many backgrounds, cultures and skills
• Communicative: You adapt delivery to the right person with the right context and can create a clear story from complex data
• Focused on Impact: You decide and achieve research goals, spot problems but focus on solutions, and affect meaningful change for the teams we support
• 3+ Years experience with:
• Market research industry (preferred: some experience within research agency)
• Knowledge of multiple research methodologies, both qual and quant
• Managed and led global research projects including partner agency engagement from project start to finish

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Community / Marketing Title: Senior Researcher, Consumer Insights

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 21

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.