Senior Researcher, Consumer Insights

Requisition Number: 173573

Position Title: Sr Researcher

External Description:

We exist to inspire the world to play. The contract Consumer Insights Senior Researcher will join the Strategic Growth Insights (SGI) team, reporting to the Consumer Insights Manager. 

This team supports franchise-agnostic programs with player insights to enable teams to make informed decisions about how EA shows up to players and the strategic direction of the organization. Some of the products and experiences our team supports include our gaming subscription EA Play, our PC gaming launcher, and esports.

As a Consumer Insights Senior Researcher, you will lead research focusing on subscription and destinations where EA games are published, including our own platforms (e.g. Origin, EA Desktop Beta) and partner platforms (e.g. Xbox, PlayStation, Steam). You'll work with product, design, and marketing partners, fellow researchers, and analysts to provide a deeper understanding of our players and subscribers globally. We are looking for a researcher who is not just an expert, but can understand our partners' context to create long-term roadmaps and provide important insights that will have a meaningful impact on our subscription and platform strategy.

In this role you will:

• Work with marketing, product, and design gaming partners to determine needs and prioritize projects
• Create near-term and long-term research plans through a combination of individually executed research and partnership with external research agencies
• Analyze data sources, prioritize insights, develop business implications, and provide tailored recommendations to the right person and right situation
• Influence decisions by partners, leaders, and execs by informing strategies grounded in data and insights
• Advocate for our players and subscribers, sharing their voice with partners and participating in creating the best possible experience for them

You will need these skills or experiences:

• Project Management Skills: You can manage multiple requests, deadlines, and deliverables
• Collaborative: You are accustomed to working with people from many backgrounds, cultures and skills
• Communicative: You adapt delivery to the right person with the right context and can create a clear story from complex data
• Focused on Impact: You decide and achieve research goals, spot problems but focus on solutions, and affect meaningful change for the teams we support
• 3+ Years experience with:
• Market research industry (preferred: some experience within research agency)
• Knowledge of multiple research methodologies, both qual and quant
• Managed and led global research projects including partner agency engagement from project start to finish

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Community / Marketing Title: Senior Researcher, Consumer Insights

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 21

Can this position be remote?: 0

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。