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Commercial Mobile Operations Manager - Asia & EM

Location: Singapore

Notice

This position is no longer open.

Requisition Number: 172261

Position Title: Operations Product Manager 2

External Description:

As the Asia & Emerging Markets Mobile LiveOps Mgr you will be part of the Asia & EM Publishing team whereby you will work in partnership with Publishing & Studios to ensure milestones are tracked & publishing needs are fully understood & implemented into the development timeline.

The main and routine tasks of the live operations manager are to:

Asia & Emerging Markets Mobile LiveOps Mgr

  • Understanding of the build release, season refresh cadence, the key selling points of each month
  • Communicate with internal/external stakeholders to ensure the first-hand decisions and plans being distributed
  • Convert monthly Live-Ops plans into detailed tasks and adhere to deadlines
  • Support and coordinate pre-launch activities, launch plan and coordinate execution
  • Make effective decisions when presented with multiple options for how to progress with the project
  • Implement problem-solving processes with internal and external partners
  • Serve as a point of contact for multiple teams that are assigned to the same project to ensure team actions remain in synergy
  • Report on the advancement of the deliverables (planned versus actual) to the team, producer and live producer and address any gaps
  • Adjust schedules and targets when there’s emergency and ad-hoc tasks being assigned

Qualifications

Relevant experience

  • 3-5 years’ experience in remote team coordination/management
  • Mobile game production experience
  • Mobile game live operations experience

Skills and knowledge

  • Project management skills, PMP certification preferred
  • Ability to run scrums as the scrum master
  • Demonstrates strong problem-solving skills and written and verbal communication skills
  • Comfortable using video conferencing to collaborate and generate results when working remotely
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Ability to manage time and priorities
  • Ability to adapt to different types of personalities
  • Good sense of judgement

City:

State:

Remote?: 1

Community / Marketing Title: Commercial Mobile Operations Manager - Asia & EM

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-04-21 13:19:45.39

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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