Commercial Mobile Operations Manager - Asia & EM

Requisition Number: 172261

Position Title: Operations Product Manager 2

External Description:

As the Asia & Emerging Markets Mobile LiveOps Mgr you will be part of the Asia & EM Publishing team whereby you will work in partnership with Publishing & Studios to ensure milestones are tracked & publishing needs are fully understood & implemented into the development timeline.

The main and routine tasks of the live operations manager are to:

Asia & Emerging Markets Mobile LiveOps Mgr

• Understanding of the build release, season refresh cadence, the key selling points of each month
• Communicate with internal/external stakeholders to ensure the first-hand decisions and plans being distributed
• Convert monthly Live-Ops plans into detailed tasks and adhere to deadlines
• Support and coordinate pre-launch activities, launch plan and coordinate execution
• Make effective decisions when presented with multiple options for how to progress with the project
• Implement problem-solving processes with internal and external partners
• Serve as a point of contact for multiple teams that are assigned to the same project to ensure team actions remain in synergy
• Report on the advancement of the deliverables (planned versus actual) to the team, producer and live producer and address any gaps
• Adjust schedules and targets when there’s emergency and ad-hoc tasks being assigned

Qualifications

Relevant experience

• 3-5 years’ experience in remote team coordination/management
• Mobile game production experience
• Mobile game live operations experience

Skills and knowledge

• Project management skills, PMP certification preferred
• Ability to run scrums as the scrum master
• Demonstrates strong problem-solving skills and written and verbal communication skills
• Comfortable using video conferencing to collaborate and generate results when working remotely
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Ability to manage time and priorities
• Ability to adapt to different types of personalities
• Good sense of judgement

City:

State:

Community / Marketing Title: Commercial Mobile Operations Manager - Asia & EM

Company Profile:

Electronic Arts Inc. este o companie de divertisment interactiv, lider la nivel mondial. EA oferă jocuri, conținut și servicii online pentru console conectate la Internet, calculatoare personale, telefoane mobile și tablete.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 53

Can this position be remote?: 1

EEO Employer Verbiage:

EA este un angajator care oferă oportunități egale. Toate deciziile de angajare sunt luate fără a ține seama de rasă, culoare, origine națională, descendență, sex, identitate sau exprimare de gen, orientare sexuală, vârstă, informații genetice, religie, dizabilități, stare medicală, sarcină, stare civilă, statut familial sau statut de veteran. De asemenea, EA oferă locuri de muncă pentru persoanele cu handicap calificate, conform legislației aplicabile.