Senior Technical Program Manager - Cloud Platform

Requisition Number: 170361

Position Title: Senior Program Manager I

External Description:

Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As a Technical Program Manager, you will work with development teams to design and deliver automated hosting platforms for different game servers and services, with environments ranging from development and testing to production hosting. This platform will enable optimized workflows for provisioning, observability, and fleet management of on-premises, hybrid, and cloud-native workloads for game studios and their partners.

You will identify user scenarios, designing APIs, providing UI requirements, integrating with external systems, and making decisions on when to build proprietary components vs. using the open source ones. You will establish and manage milestones, success criteria, resource allocation, and successful delivery of your products and projects.

You will report to the Sr. PM Manager for Game Server and Workloads Hosting.

Responsibilities:

• You will lead cloud infrastructure and services development efforts and collaborate across independent development teams to consolidate and operationalize platforms.
• You will guide platform vision and engagement goals into tactical efforts with roadmaps, priorities, and measurable milestones.
• You will identify and scope partner / customer requirements to establish user stories, use cases, and requirements.
• You will participate in change and release management that results in zero downtime and zero data loss deployments.

Desirable Qualifications:

• Experience in cloud computing, online gaming, or similar industries.
• Understanding of distributed systems and microservices.
• Experience leading technical design discussions for system architectures and APIs.
• Experience delivering products that are consumed by developers and DevOps engineers (vs. non-technical users).

Qualifications:

• Undergraduate degree in Computer Science, Engineering, Business, or equivalent experience.
• 8+ years of program management experience.
• 5+ years of experience across component definition, design, engagement, infrastructure, engineering, and service management for online services and platforms.
• Experience with documentation and work tracking tools like Confluence, GitLab, JIRA, Teams/Sharepoint, Workfront, and Hansoft.
• Experience with cloud engineering components including container models, service discovery, monitoring and diagnostic tooling, and dev chain tooling.
• Familiarity with Cloud Native Computing Foundation (CNCF), Cloud Service Providers (AWS, GCP, and Azure), Continuous Integration and Continuous Delivery (CI/CD) pipelines and principles, and GitOps.

City:

State:

Community / Marketing Title: Senior Technical Program Manager - Cloud Platform

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 82

Can this position be remote?: 1

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.