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Quality Designer

Location: Galway, County Galway, Ireland

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Requisition Number: 167438

Position Title: Quality Designer I

External Description:

Quality Designer I (Madden) - 11Month Contract

 

 

The Challenge Ahead:

Your role on this evergreen title is versatile with many areas of focus and responsibility. A Quality Designer is a catalyst ensuring that Live QV understands the design and that features are tested accurately to ensure the quality of the game lives up to our players' expectations.

 

They are champions of best practices and new ideas, playing a key role in driving our craft forward. They test, document, use data and evolve procedures ensuring an accurate execution and reporting of all testing activities.

 

The candidate will require a strong quality mindset and effective stakeholder management to be successful. As a Quality Designer I, you will report to the Development Manager.

 

SONAR’S Mission:

  • Safeguarding the Players' end-to-end experience.
  • Driving retail verification of content/releases in Live.
  • Actively use Player data, studio partnerships, and tools to investigate and assess player-facing issues.
  • Utilizing tools across multiple sources to understand Player sentiment and pinpoint key issues in the wild. 
  • Identification, escalation, and elimination of central issues that benefit multiple stakeholders.
  • Reducing manual test hours by utilizing automation, supported by data and tools, to guide risk-based testing efforts.

 

Development Technology & Services (DTS) 

Development Technology and Solutions (DTS) powers EA Studios to create even greater player experiences. We help shape the future from the way games are created, to how they are played and viewed.

 

We are a global team and the largest studio within EA! DTS proudly consists of the following teams: Quality, Verification & Standards, Studios Technology Group, Studios Data & Insights, DTS Operations, and SEED.

 

Responsibilities:

  • Determine and maintain the Live test strategies for owned projects, ensuring accurate reporting of status and risk.
  • Work with remote teams to ensure high-quality service delivery for your area(s) of ownership.
  • You will lead the qualitative feedback process from a Live QV perspective, gathering feedback from the team and providing partners with applicable analysis of the results. 
  • You will improve the qualitative feedback across the team, advocating for best practices.
  • Identify high-value automation and telemetry requirements for Live support (Production environment).
  • Attend initial and regular stakeholder meetings to discuss strategy, challenges, and results.

 

Qualifications:

 

  • A passion for quality.
  • Previous games or software development QA experience (3+ years).
  • Knowledge of gaming consoles and their systems.
  • Excellent communication and reporting skills.
  • Leadership skills to help mentor a team of Associate Quality Designers and Quality Analysts.
  • Conflict management and problem-solving skills to handle collaboration between different teams.
  • Experience with applications such as JIRA, Confluence, TestRail.

Experience with test automation, telemetry, or data analysis (desirable).

City:

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Remote?: 0

Community / Marketing Title: Quality Designer

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-08-09 05:33:01.54

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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