Associate Quality Designer

Requisition Number: 167438

Position Title: Associate Quality Designer

External Description:

The Challenge Ahead:

Your role on this evergreen title is versatile with many areas of focus and responsibility. A Quality Designer is a catalyst ensuring that Live QV understands the design and that features are tested accurately to ensure the quality of the game lives up to our players' expectations.

 

They are champions of best practices and new ideas, playing a key role in driving our craft forward. They test, document, use data and evolve procedures ensuring an accurate execution and reporting of all testing activities.

 

The candidate will require a strong quality mindset and effective stakeholder management to be successful. As a Quality Designer I, you will report to the Development Manager.

 

SONAR’S Mission:

• Safeguarding the Players' end-to-end experience.
• Driving retail verification of content/releases in Live.
• Actively use Player data, studio partnerships, and tools to investigate and assess player-facing issues.
• Utilizing tools across multiple sources to understand Player sentiment and pinpoint key issues in the wild. 
• Identification, escalation, and elimination of central issues that benefit multiple stakeholders.
• Reducing manual test hours by utilizing automation, supported by data and tools, to guide risk-based testing efforts.

 

Development Technology & Services (DTS) 

Development Technology and Solutions (DTS) powers EA Studios to create even greater player experiences. We help shape the future from the way games are created, to how they are played and viewed.

 

We are a global team and the largest studio within EA! DTS proudly consists of the following teams: Quality, Verification & Standards, Studios Technology Group, Studios Data & Insights, DTS Operations, and SEED.

 

Responsibilities:

• Determine and maintain the Live test strategies for owned projects, ensuring accurate reporting of status and risk.
• Work with remote teams to ensure high-quality service delivery for your area(s) of ownership.
• You will lead the qualitative feedback process from a Live QV perspective, gathering feedback from the team and providing partners with applicable analysis of the results. 
• You will improve the qualitative feedback across the team, advocating for best practices.
• Identify high-value automation and telemetry requirements for Live support (Production environment).
• Attend initial and regular stakeholder meetings to discuss strategy, challenges, and results.

 

Qualifications:

 

• A passion for quality.
• Previous games or software development QA experience (3+ years).
• Knowledge of gaming consoles and their systems.
• Excellent communication and reporting skills.
• Leadership skills to help mentor a team of Associate Quality Designers and Quality Analysts.
• Conflict management and problem-solving skills to handle collaboration between different teams.
• Experience with applications such as JIRA, Confluence, TestRail.

Experience with test automation, telemetry, or data analysis (desirable).

City:

State:

Community / Marketing Title: Associate Quality Designer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 165

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.