Quality Analyst II
ROLE OVERVIEW
QA Compliance is a group of specific QA disciplines that require a high degree of specialized, knowledge, technical expertise, and/or bespoke tools in order to be successfully executed. They involve designing and testing products to ensure that they precisely meet a range of prescribed or pre-agreed criteria, such as the technical standards prescribed by the various console manufacturers, regional Age Rating requirements, Legal and/or corporate legislation, or the expected functionality and performance of online components.
The QA Compliance Analyst II role is responsible for the development, maintenance and execution of high quality specialized testing procedures and support services during the QA process, leveraging expert-level knowledge within their area of specialization. As QA Compliance is considered a high-complexity, high-risk area of the overall QA process, the ability to deliver accurate testing to deadline and produce strong results is critical.
KEY RESPONSIBILITIES
Maintain expert-level knowledge pertaining to the applicable area of specialization, such as Sony/Microsoft/Nintendo technical requirements, or online gaming infrastructure and technology implementation, ensuring that any changes are widely communicated and reflected in the testing process.
Knowledge of Sony and Microsoft standards is preferred as well as knowledge of PC
development. Understanding of Sony and MS submission requirements are also
preferred.
Provide ongoing support for local and/or remote testing teams in order to aid knowledge transfer and maintain sufficient skill-levels amongst all testing teams.
Create and maintain test cases and knowledge base and execute efficient, thorough and pertinent testing and fault reporting.
Set and manage the daily testing tasks for a small team of testers on the assigned
project; prioritize work accordingly within the test schedule and ensure compliance with all defined QA process.
Publish regular testing reports, analysis, and process documentation as required by the management team.
Identify best practice to ensure that effective and consistent testing methodologies are applied across different projects.
Aid in the development of onboarding and training materials for new testing staff.
Actively support development and embedded QA teams to aid them in designing and
engineering products that meet prescribed and/or pre-agreed standards and
requirements.
Assist with development of product designs and planned feature implementation in order to identify risks and issues in relation to the area of specialization; document and propose workable solutions.
Conduct impact analysis for any project design changes with regular and frequent
communication to partner teams.
Formulate strong relationships, based on skills, knowledge and trust, with development teams, embedded QA teams and other remote test teams.
Constantly promote QA Compliance within the development community and actively
seek out additional tasks that would benefit from QA Compliance input.
Actively participate in global Specialized QA initiatives in order to drive greater
collaboration and standardization between all regional Specialized QA teams.
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