Release / Change Management Program Manager for Commerce

Requisition Number: 158063

Position Title: Program Manager III

External Description:

Overview:

The Electronic Arts Digital Platform (EADP) is one of the world's largest and fastest growing gaming platforms with a mission to change how the world plays games. We take pride in our creativity, innovation and technical excellence. Our work environment is fun and rewarding. We provide a unique environment for learning, development and shaping the future of computer games and internet services and we're looking for thoughtful, curious and goal oriented leaders with a just-do-it attitude to join us.

A Program Manager within the EA Commerce and Identity team facilitates designing and development of Electronic Art’s Identity and billing infrastructure, tools and software to improve quality, distribution and execution of our primary products leading to increased revenues globally. You'll collaborate with all departments with Electronic Arts in different locations to understand requirements, translate these requirements into project plans and follow them through to delivery. Most importantly, you will be the driving force behind each project through all important milestones.

Key Responsibilities:

• Standardize and determine streamlined and repeatable release process from planning to ship, inclusive of security and compliance guidelines. Track risks/issues and dependencies across the portfolio.
• Revamp release processes by identifying areas of improvement and establishing new processes in an agile way
• Manage detailed change managements and schedule commitments, ensure plans are integrated and in consideration of our strategy
• Look for and drive continuous improvement efforts based on the feedback from our partners related to release success criteria
• Manage weekly status reports for executives by combining information from concurrent projects.
• Promote operation and engineering efforts to achieve simultaneous development programs and meet prioritized goals
• Participate in 'go live' activities by validating the program on deployment
• Conduct complex analysis on support incidents and data solution to improve optimal process and quality improvements.
• Support SOX Audit controller and help the process of a SOX compliance run smoothly.

Required Skills:

• B.S. in Computer Science/Engineering or equivalent experience
• 3 or more years of experience in a release management role for complex engineering products
• Experience in release and change management required
• Experience in operations and live site programs a plus
• Experience with game service and digital platform a plus
• Cross organizational partnering with an ability to promote shared goals across multiple groups
• Deliver products using Water Fall / Agile development methodology

What's In It For YOU? Glad You Asked! 

We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes outstanding people to make excellent games, we offer great compensation packages and a culture is powered by creativity and individuality.

We Thought You Might Also Want to Know more about our location: 

https://www.ea.com/careers/careers-overview/redwood-shores

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Community / Marketing Title: Release / Change Management Program Manager for Commerce

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 67

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.