Sr. QA Manager

Requisition Number: 157931

Position Title: Sr QA Manager

External Description:

Sr. QA Manager

The Sr. QA Manager will be responsible for managing one or more portfolios of games and maintaining the proper course of actions and services around Functionality test planning, execution and reporting on all projects under supervision. The Sr. QA Manager is tasked with coordinating a group of QA Managers and QA Project Managers handling key testing activities to support business strategies as well as overall team functional and operational management. Is actively involved in high-level process improvement initiatives and drives necessary changes in the team to constantly improve on efficiency and level of quality while keeping a strong partnership and open communication lines with all partners.

Responsibilities include but are not limited to:

Leadership:

• Contributes to and embodies EA and QA organizational strategies, instilling shared values and focus areas within their teams. Acts as a translator to highlight relevance and benefits to their reports
• Creates productive working relationships with other discipline leaders within the studio to increase goal alignment and represent their team to studio leadership
• Identifies and implements process improvements: evolves, optimizes, and defines project-wide processes across multiple projects proactively
• Communicates within the project and to external groups: adapts content and detail to match the audience, regularly collaborates outside of project team to solve problems and share best practices, communicates to and on behalf of the team, speaks with impact
• Builds effective teams by inspiring, motivating, and energizing: creates an effective organizational structure, defines an organization that meets project goals, drives the creation of the team culture
• Leads other managers: leads and mentors sub-teams through other managers anticipates skill gaps and organizational needs for project and franchise, mentors and cultivates QA managers within the project team

Execution:

• Solid project management skills: collaborates with others to define project goals including scope, quality, and timeframe; creates a flexible project plan, including requirement definition, task definition, talent assignment, and capacity planning;
• Directs team and managers to completion, modifying project plans as necessary; communicates project plan and progress to team and above
• Manages project resources: ensures planned capacity will deliver the project on time, quality, and budget; assesses skills requirements for the current project and next; recognizes latent internal talent to develop into stretch roles
• Manages risk proactively and formally: solves root problems over multiple products; solves chronic problems by implementing corrective action plans; responsible for risk assessment and mitigation strategy
• Designs test strategies using a variety of techniques, tools, and technologies: selects the appropriate methods based on defined objectives including cost, efficiency, effectiveness, and balancing available resources, uses the information and business systems to support planning and tracking of activities.
• Aggressively work to further develop the test automation tool suite and automation testing plan for various platforms and technology
• Define, standardize and apply the QA strategy for product teams while remaining flexible to individual team needs
• Measure and report on quality assurance metrics on a regular basis
• Identify a strategy for maintaining consistent QA environments providing as much up time for testing as possible

Skills and Experience:

• Bachelor’s degree in Computer Science or related field (or equivalent work experience)
• 5 years minimum Management or other equivalent leadership experience
• 10+ years’ experience in Quality Assurance or comparable development experience
• Agile or Waterfall experience
• Deep understanding of quality assurance techniques, frameworks and methodologies
• Ability to develop and maintain strong, effective relationships across the organization
• Ability to find solutions that do not follow conventional QA approaches
• Excellent communication skills, both verbal and written, are critical

 Desirable:

• Games industry experience
• Proven expertise managing large QA teams across multiple projects
• Experience with game mobile/console certifications, as required by various 1st parties (examples: Google, Apple, Microsoft, etc);
• Experience in Operations, Process Re-engineering/ Optimization;
• PMP Certification
• MBA or advanced business degree from a reputable university;

City:

State:

Community / Marketing Title: Sr. QA Manager

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 113

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.