Sr. QA Manager

Requisition Number: 157931

Position Title: Sr QA Manager

External Description:

Sr. QA Manager

The Sr. QA Manager will be responsible for managing one or more portfolios of games and maintaining the proper course of actions and services around Functionality test planning, execution and reporting on all projects under supervision. The Sr. QA Manager is tasked with coordinating a group of QA Managers and QA Project Managers handling key testing activities to support business strategies as well as overall team functional and operational management. Is actively involved in high-level process improvement initiatives and drives necessary changes in the team to constantly improve on efficiency and level of quality while keeping a strong partnership and open communication lines with all partners.

Responsibilities include but are not limited to:

Leadership:

• Contributes to and embodies EA and QA organizational strategies, instilling shared values and focus areas within their teams. Acts as a translator to highlight relevance and benefits to their reports
• Creates productive working relationships with other discipline leaders within the studio to increase goal alignment and represent their team to studio leadership
• Identifies and implements process improvements: evolves, optimizes, and defines project-wide processes across multiple projects proactively
• Communicates within the project and to external groups: adapts content and detail to match the audience, regularly collaborates outside of project team to solve problems and share best practices, communicates to and on behalf of the team, speaks with impact
• Builds effective teams by inspiring, motivating, and energizing: creates an effective organizational structure, defines an organization that meets project goals, drives the creation of the team culture
• Leads other managers: leads and mentors sub-teams through other managers anticipates skill gaps and organizational needs for project and franchise, mentors and cultivates QA managers within the project team

Execution:

• Solid project management skills: collaborates with others to define project goals including scope, quality, and timeframe; creates a flexible project plan, including requirement definition, task definition, talent assignment, and capacity planning;
• Directs team and managers to completion, modifying project plans as necessary; communicates project plan and progress to team and above
• Manages project resources: ensures planned capacity will deliver the project on time, quality, and budget; assesses skills requirements for the current project and next; recognizes latent internal talent to develop into stretch roles
• Manages risk proactively and formally: solves root problems over multiple products; solves chronic problems by implementing corrective action plans; responsible for risk assessment and mitigation strategy
• Designs test strategies using a variety of techniques, tools, and technologies: selects the appropriate methods based on defined objectives including cost, efficiency, effectiveness, and balancing available resources, uses the information and business systems to support planning and tracking of activities.
• Aggressively work to further develop the test automation tool suite and automation testing plan for various platforms and technology
• Define, standardize and apply the QA strategy for product teams while remaining flexible to individual team needs
• Measure and report on quality assurance metrics on a regular basis
• Identify a strategy for maintaining consistent QA environments providing as much up time for testing as possible

Skills and Experience:

• Bachelor’s degree in Computer Science or related field (or equivalent work experience)
• 5 years minimum Management or other equivalent leadership experience
• 10+ years’ experience in Quality Assurance or comparable development experience
• Agile or Waterfall experience
• Deep understanding of quality assurance techniques, frameworks and methodologies
• Ability to develop and maintain strong, effective relationships across the organization
• Ability to find solutions that do not follow conventional QA approaches
• Excellent communication skills, both verbal and written, are critical

 Desirable:

• Games industry experience
• Proven expertise managing large QA teams across multiple projects
• Experience with game mobile/console certifications, as required by various 1st parties (examples: Google, Apple, Microsoft, etc);
• Experience in Operations, Process Re-engineering/ Optimization;
• PMP Certification
• MBA or advanced business degree from a reputable university;

City:

State:

Community / Marketing Title: Sr. QA Manager

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 113

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.