Content Manager II

Requisition Number: 155250

Position Title: Web Producer II

External Description:

Content Manager II

The EAX Digital Publishing team has an opportunity for a Content Manager II.  This position will be primarily accountable for supporting and optimizing the company’s digital publishing pipeline, live services, and site management associated with maintaining EA’s player destinations, web presence, and digital storefronts.  This includes collaborating with direct partners to manage and shape key content, product, and project releases, executing on design layout, addressing live site issues impacting player experience, and defining, tracking, and reporting key performance metrics and improvement opportunities for the Digital Publishing team.  Secondary responsibilities include partnering with other key functional teams such as development teams for digital content, franchise web, merchandising initiatives, and key EAX business programs - EA Access and Origin Access.  As part of The EAX Digital Publishing team, you play a key part in making the Player experience for EA.

KEY ROLES AND RESPONSIBILITIES: 

• Manage workload priorities across multiple work streams, including game development support, content publishing, merchandising, business programs, and site management
• Build out a framework and process approach to plan, prioritize, and mitigate risk for workload releases
• Manage content configurations that support programs related to the player experience, EA digital store, and/or subscriptions models to ensure partner and business initiatives are met successfully
• Manage relationships with multiple internal and external stakeholders to deliver on key deliverable dates and service
• Define and report on key performance indicators
• Support player engagement and content initiatives through publishing content for EA’s player portals including regional and localized requirements
• Support merchandising initiatives and promotional events on the digital store
• Set up and manage publishing processes to distribute content updates, offer incentives, and other ad hoc communications to customers or stakeholders
• Support pricing updates, product adjustments, content releases, and related activities for EA’s player network, including updates requested by franchise or territory leads
• Identify and bring to action opportunities for process and operations optimization

JOB REQUIREMENTS:

• 1-2 years experience in leading medium scale projects from scope definition to material deliverables and key milestones
• 4-year college graduate with a background in business or technical field OR 2-5 years of professional experience in the e-Commerce, digital content management, web publishing, digital operations, or related domain space
• Excellent organizational and project management skills to deliver on goals across multiple domains
• Ability to take concepts and tactical goals and use them as drivers to evolve how workload is defined and executed
• Demonstrated personal and leadership management skills such as setting priorities, managing time, decision making, multitasking, and mentoring/directing others
• Effective written and oral communications skills and a team-oriented work ethic
• Hands-on experience working with Adobe Experience Manager (AEM) or similar content management system desired
• Must have effective and proficient computer skills, including high proficiency with Microsoft Office suite, Google Docs, project and workload management applications, and top tier web browsers
• Experience with web merchandising software and/or content management systems (CMS)
• Basic knowledge of HTML, CSS, and other web technologies
• Experience in using Microsoft Windows and Windows applications as a power user
• Comfort and familiarity with current subscription and e-Commerce user/buyer feature sets available on major web storefronts (e.g. Netflix, Amazon, Walmart, iTunes, etc.)

DESIRED PROFILE:

• Problem-solver: A self-starter who asks questions and seeks out answers, finds and leverages resources to get the job done.
• Collaborative: Able to partner and champion effectively with both local and global partners.
• Systems thinker: Understands how technology, design, and processes interact to create products, tools, and approaches to executing work.
• Champion: Proven ability to follow standardized documentation and processes but able to identify opportunities to drive innovation and improvements forward.
• Detail-oriented: Meticulous attention to detail.
• Organized: Can manage multiple initiatives simultaneously, focus effort based on priorities, and deliver results with a steady consistent approach.
• Change agent: Comfortable in an evolving startup environment and embraces change with enthusiasm and focus.
• Gamer: Interest in video gaming and or digital/social gaming industry a plus.

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Community / Marketing Title: Content Manager II

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 107

Can this position be remote?:

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。