Quality Analyst II (temp/contract)

Requisition Number: 153871

Position Title: Contingent

External Description:

Quality Analyst II

EAX is the team within EA that manages the majority of the web ecosystem for EA, including such destinations as Origin, EA.com, and more. EAX is looking to build a team of highly talented QV analysts to deliver an atomic design system that will shape the future of EA’s web presence.

 

Quality Analysts are responsible for directly working with Development partners to verify Functional and Experience quality of product features. As a Quality Analyst II, you will become the knowledge base for your product area and you will be able to understand the ins-and-outs of how a feature should work. Together with our partners, you will ensure that features are released on time and are of the highest quality possible.

 

As a Quality Analyst II working on the EAX team, you will be embedded with a cross-functional development team that provides services to partners from many different product teams. You will partner with external QV testers and leads to execute testing across a multitude of platforms. You will work with other Analysts to help find and solve technical problems and recommend appropriate quality verification procedures.

 

Key Duties and Responsibilities

• Provide Qualitative feedback regarding the design and functionality of the product.
• Find, categorize, prioritize and report bugs/defects to Development.
• Maintain the Quality Verification pipeline from feature creation through to release and continued enhancement.
• Create and execute Test Plans based on feature documentation.
• Follow up with development and testing partners to evolve testing practices and prevent future defects.
• Proactively work with other team members (dev, design, content managers, etc) until issues are fully resolved, tested, and closed
• Learn about automation tools and utilize such tools to reduce manual test effort
• Triage and review issues reported by external teams, escalate critical issues to the leadership team promptly
• Advocate for the player
• Task and ticket tracking through a JIRA database.
• Provide status updates to QV leads on a regular basis

 

Who You Are

• Flexible and team-oriented. Should have a good interpersonal and follow-up skills and the ability to manage multiple projects and tasks.
• Self-starter with a strong work ethic, able to meet responsibilities without constant supervision.
• Capable of understanding complex features/systems, how they function within the product and their impact to our players.
• Strong written and verbal communication skills.
• Detail-oriented with strong observational skills.
• Ability to take ownership of assigned tasks and features.
• Ability to work in group settings under high-pressure.
• Proficient in PC use
• Not afraid to ask questions

 

 

Additional Skills

• Quality Assurance experience in software development, specifically with UI / UX
• PC/Mac OS, Console (PS4/XB1), and Mobile (iOS/Android) testing
• Recommended but not required: Computer Science / Applied Math background and/or Game Design Diploma or equivalent.
• Some basic knowledge of HTML, CSS, JavaScript, HTTP, REST API, Web Services, Networking
• Good to have: knowledge of C#, C++, JavaScript
• Familiarity with CMS and Automation systems
• Knowledge of JIRA, TestRail, Jenkins
• Critical thinking and data analysis skills
• Familiarity with design systems

City:

State:

Community / Marketing Title: Quality Analyst II (temp/contract)

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 4

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.