NOC Operator

Requisition Number: 159385

Position Title: Operations Analyst I

External Description:

NOC Operator 

(Part time job, suitable for students. 24/7 shifts)

Essential Job Functions:

NOC Operator will be responsible to monitor the service during the entire shift, check for service's anomalies and report immediately with findings, check servers and network equipment status, analyze problems and perform remote intervention on servers and equipment where needed in order to revive service.

The position requires diverse set of skills & experience with Windows operating system, Network architecture, Internet protocols and variety of hardware. The position requires the ability to test new SW and games releases.

Responsibilities and duties included but are not limited to the following:

• Use an adequate technical expertise to troubleshoot and solve service related problems.
• Achieve and maintain high levels of understanding the service
• Collaborate with teams to deliver a high-quality service.
• Act upon troubleshooting flow when problem raised
• Report immediately about any service interruption
• Participate in various QA tasks.
• Generate and distribute shift's report upon shift completion

Job Requirements

• Understanding of the technical fundamentals of Windows OS and networking
• Computer science student as an advantage
• High availability (able to attend shift in short notice when required).
• Good English verbal and communication skills
• Excellent troubleshooting skills. Solution seeker. Exceptionally, when a problem cannot be solved by its own technical capabilities.

• Self-driven individual with very high-quality deliveries.
• Excellent Team-player capable of a perfect and seamless integration in Technical team.

Key Success Criteria

• Achievement of personal and team objectives.
• Direct Manager feedback.
• Knowledge, Skills and Experience.
• Awareness of corporate environment.
• Strong team participant and involvement in team workload and activities.
• Integrity and honesty

City:

State:

Community / Marketing Title: NOC Operator

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 17

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.