Intern, Asia eCommerce Operations Coordinator

Requisition Number: 186647

Position Title: Intern General

External Description:

Asia eCommerce Operations Intern

As part of the Asia Publishing team this role will contribute to our unwavering dedication to understanding the diverse needs and motivations of our players. This understanding enables us to curate content and experiences that genuinely resonate with our community, fostering a strong sense of connection and value. 

Through robust collaboration and deep partnerships with our EA global stakeholders coupled with operators and local brands, we meticulously craft and deliver culturally nuanced, meaningful content and experiences. This approach ensures easy access to our content across diverse platforms and global geographies, tailored to specific cultural contexts.

Responsibilities:

• You will coordinate with external partners, Game Studios, Mobile Central Tech, TechOps, and multiple global/regional teams to ensure our eCommerce solutions are functional
• You will maintain the Webstore sales item list and pricing
• You will collaborate with Game Studios to understand in-game event roadmap, then plan Webstore events/ campaigns
• You will coordinate and support EA Fan Care, external partner CS team, to ensure customers are supported throughout the payment journey
• You will convert monthly Live-Ops plans into detailed tasks and follow deadlines
• Understand the Webstore telemetry, support the Webstore performance monitoring and reporting system
• Understand and suggest best-practice on webstore products or commercial loyalty programmes, or more feature buildings
• Understand gaming economies and player spending behaviour to improve sales strategies

Requirements:

• Minimum educational level of Business - ECommerce Degree/Diploma.
• Deep passion with digital gaming, digital payment, and digital platforms will be advantageous. 
• Project and product management skills
• Interpret data, identify optimizations, and leverage existing resources to create solutions 
• Process-oriented

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Community / Marketing Title: Intern, Asia eCommerce Operations Coordinator

Company Profile:

Electronic Arts Inc. es una empresa de software de entretenimiento interactivo líder a nivel mundial. EA distribuye juegos, contenido y servicios en línea para consolas, ordenadores personales, teléfonos móviles y tabletas conectados a Internet.

EEOText:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 1

Can this position be remote?: 0

EEO Employer Verbiage:

EA ofrece igualdad de oportunidades. Nuestras decisiones de empleo se hacen independientemente de raza, color, nacionalidad, ascendencia, sexo, género, identidad o expresión de género, orientación sexual, edad, información genética, religión, discapacidad, condición médica, embarazo o estado civil, familiar o de veterano. EA también lleva a cabo ajustes de espacios de trabajo para individuos cualificados con discapacidades, de acuerdo con la ley aplicable.