Studio Operations Director

Multiple Locations: Austin, TX, USA • Seattle, WA, USA • Marina Del Rey, CA 90292, USA • Redwood City, CA, USA • Vancouver, BC, Canada • Orlando, FL, USA

Requisition Number: 185704

Position Title: Director, Operations

External Description:

Cliffhanger Games is a newly formed Seattle Studio focusing on blockbuster action-adventure games and pioneering next-generation emergent storytelling beginning with Marvel’s Black Panther. Join us to pursue your passion to build unique groundbreaking, and inclusive games that empower players to create incredible stories of heroic adventure. Become a foundational part of an ambitious, respectful and diverse team as we are looking for a Studio Operations Director to join our team.

As the Studio Operations Director, you will report to the Studio GM, and lead the Studio Operations team. This is a vital leadership role focused on predictability, resourcing, risk management, cost monitoring, operational optimization, and collaboration. As a part of the studio leadership team, you’ll leverage your highly developed relationship building acumen and operational skills to establish credibility amongst studio members and EA partners.

Responsibilities:

Collaborates with studio leaders to support the studio vision, mission, and strategy, contributing to fostering overall studio culture & health with a focus on improving the operational aspects of game development, reporting, risk management, capacity planning, resource management and budget.
Oversees studio budget and opex. Recommends improvements in operational efficiency within the studio to meet financial targets. Partners with Finance to maintain a healthy P&L.

Oversees key projects that have a direct impact on game quality, predictability, efficiency and team commitment.
Supports the game teams with their needs, deadlines, important deliverables and risk management.

Engages in scenario planning to evaluate risk and opportunities, identify outcome and impact, and manage for both positive and negative possibilities.
Drives Objective and Key Results [OKRs] process for the studio

Produce reports based on recommendations and monitoring indicators.
Effectively communicates complex information to diverse audiences.
Oversees the Operations discipline, hiring, mentoring and inspiring teams through personal example and enthusiasm. Promoting the professional development of your direct team members.
Collaborates with our key partners on alignment and achievement of objectives (Finance, Human Resources, Recruiting, Quality Assurance, User Research, Analytics...).

Qualifications: 

10+ years' experience in game development leadership and operations.
Collaborative, empathetic self-starter who encourages and promotes diversity and inclusion.
Strategic thinker with an exceptional ability to manage risk, conflict, and constantly changing priorities.

Excels at communication, reporting and data analysis.
Expertise presenting high-impact plans and recommendations to executives.
Demonstratable analytical and problem-solving skills; ability to decipher complex multivariate problems

Ceci ne s’applique pas au Québec.

COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $170,500 - $259,300 USD Annually
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $167,300 - $259,300 USD Annually
• Jersey City, NJ :
º $202,600 - $259,300 USD Annually
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $180,100 - $237,200 USD Annually
• Washington (depending on location e.g. Seattle vs. Spokane):
º $167,300 - $238,500 USD Annually
• British Columbia (depending on location e.g. Vancouver vs. Victoria):
º $151,800 - $208,900 CAN Annually

Base salary is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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Community / Marketing Title: Studio Operations Director

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 11

Can this position be remote?: 1

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。