Game Creation Operations Engineer

Requisition Number: 184927

Position Title: Associate Applications Engineer

External Description:

The Information Technology group (EAIT) works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play.

Responsibilities

• Work directly with Game Creation engineers and help us solve technical challenges

• Resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned

• Build internal relationships with our development and product management teams to help us communicate the priorities of our customers

• Improve product quality by injecting fresh ideas and bringing innovations to existing products or platforms, building automation

• You will develop additional software components for tasks associated with the projects/platforms, designing and debugging software applications.

• You will participate in projects that improve overall product and documentation quality

• Participate in product/platform testing and updates

• Achieve knowledge transfer through the delivery of training, knowledge sessions, mentoring

• Help increase the team efficiency by sharing knowledge, providing feedback about best practices, writing tools/utilities

• Develop your technology skills and become a versatile IT professional

• Participate in weekend rotation and shifts

• Will report to Game Creation Operations Manager

The team operates in a 24x7 support model, so the ability to work in shifts, on weekends and on holidays is required.

Required Qualifications

• Have experience of minimum 3 years working with customers

• Empathy for the customer experience

• Balance varying levels of priority and urgency

• Understand complex technical issues and manage to express them in simple and concise language

• Familiarity with database concepts (e.g. SQL Server, MongoDB)

• Experience around the following technology concepts - virtualization, operating systems (Linux, Windows), cloud infrastructure and services(AWS, Azure), networking (IP, routing, firewall, ACL's), coding/scripting (Python, Bash, Powershell)

• Qualification in Computer Engineering or relevant experience needed.

City:

State:

Community / Marketing Title: Game Creation Operations Engineer

Company Profile:

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EEOText:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 35

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. 

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.