Quality Designer

Requisition Number: 184707

Position Title: Quality Designer I

External Description:

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We are Battlefield Quality Verification (QV), a key part of Electronic Arts, renowned for delivering top-tier gaming experiences. We believe great games start with diverse teams that reflect the players and communities we serve.

We are seeking a passionate Quality Designer to join our Battlefield QV team supporting the Motive studio in Montreal. This role offers an opportunity to develop innovative quality practices aimed at enhancing the Battlefield gaming experience. 

Role Overview

Senior Quality Analysts, or Quality Designers, are senior analysts equivalent to Project Leads. They focus on owning significant game features or systems rather than leading people. They champion best practices, drive testing innovation, define and evolve testing procedures, and ensure accurate execution and reporting by the QA team. You will report to the Local QV Development Director.

Key Responsibilities:

• Own QA for key gameplay features and systems.
• Define and maintain test strategies, ensuring accurate status and risk reporting.
• Represent QA within the development team; be visible, vocal, and integrated.
• Participate in daily stand-ups and share updates with the QA team.
• Develop a deep understanding of gameplay systems and requirements; share updates with the QA team.
• Perform design testing reviews to identify bugs and concerns early.
• Coordinate with the wider Battlefield QV Team across multiple studios and timezones to ensure quality service delivery.
• Providing actionable feedback from both a test and player perspective for your areas of ownership.
• Utilize telemetry to quantify user behavior against design intentions.
• Use development tools to guide issue identification and promote defect prevention.
• Engage Quality Engineering to identify, implement, and refine high-value QV-created tools. 
• Identify high-value automation and telemetry requirements.
• Interpret data to inform decisions on product quality and QA service delivery.
• Work with partners across the business to ensure alignment.
• Champion opportunities to improve and enhance processes.

Key Requirements:

• Passion for quality.
• Bachelor’s degree or equivalent industry experience.
• 4+ years of experience in game or software development QA experience across multiple titles.
• Knowledge of gaming consoles and systems.
• Experience with white-box/grey-box testing techniques.
• Experience in peer coaching and mentoring.
• Ability to provide detailed qualitative feedback.
• Experience in performing design testing reviews.

Desirable:

• Experience with tools like JIRA, Confluence, DevTest, TestRail, Perforce, or Git.
• Experience with data analysis and visualization tools like Power Bi or Tableau.
• Experience with game engine editors like Frostbite, Unreal Engine, or Unity.
• Experience with Agile methodologies (Scrum, Kanban).
• Programming, scripting, or database experience (e.g., C#, Python, JavaScript, T-SQL, MySQL).
• Experience with test automation and telemetry systems.

Join us and help create amazing gaming experiences! We are dedicated to providing everyone the chance to express themselves and be their very best as we work towards a common cause. If you believe "we can do better" and are ready to join us on this journey, we want to hear from you!

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Community / Marketing Title: Quality Designer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 56

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.