Senior Development Director - Creative Technologies, Technical Operations

Requisition Number: 183564

Position Title: Sr DD

External Description:

In the Technical Operations group of Creative Technologies, we build solutions for our customers (Game Teams.) We empower game creators to make an impact; our success is measured not by mandating customer loyalty, but by becoming their preferred choice through the quality of our service and execution.

We are shaping a new division within Creative Technologies - the Technical Operations group - to propel projects in Machine Learning Operations (MLOps) and Cloud infrastructure. You will report directly to the Head of Technical Operations - Creative Technologies, leading the Production/Project Management and FinOps functions for the Technical Operations team.

Your responsibilities include managing a team of production experts, developing production plans, and establishing a FinOps function for forecasting and cost management of cloud infrastructure. Your success requires experience in Production, and experience in shipping games. You will challenge your creativity and draw on your experience to establish streamlined processes that promote our best work.

This position is for you if …

1. You’re keen on forging a career path in Production and FinOps.

2. You're geared towards a hands-on role / direct involvement in the daily work.

3. You’re confident to step beyond your comfort zone and face new challenges.

Important Responsibilities

Lead the Production / Project Management function for Technical Operations:

• Lead the production team for Technical Operations (Infrastructure, ML Ops, and Game Development Workflows):

  • Lead the work of the production team.

  • Build skills of the production team.

• Create Production Strategy for Technical Operations:

  • Production philosophy & pillars.

  • Assess overall project direction, planning & scope.

  • Translate project vision into organisational needs.

• Build processes Technical Operations:

  • Organisation and Communication:

    • Manage staffing needs.

    • Implement, improve rituals.

    • Communicate regular updates to all partners.

  • Project Management:

    • Budget management.

    • Predictable development.

    • Schedule and task management.

    • Plan, prioritisation, and scope management.

    • Quality and risk management.

  • Daily execution:

    • Hands-on with JIRA and Confluence, to allow daily work of of tasking / scheduling.

• Work with Creative Technologies Head of Operations & Delivery to ensure the Technical Operations group is aligned with studio-wide practices and provides transparency in project statuses, budgets, and staff planning.

• Contribute to studio culture, monitor team health, and help evolve our culture following our values.

Lead the FinOps function for Technical Operations:

• Stand up a new FinOps function for Technical Operations.

• Lead this responsibility and perform hands-on work in it, including:

  • Measure spend.

  • Optimization (pricing, architecture - with influence and collaboration)

  • Forecasting (how do we forecast, when do we forecast, how often do we update, how do we compare forecast to actuals.)

  • Guardrail automation (alerts for spend, restrictions to follow budgets).

Qualifications

General experience and qualifications:

• Experience shipping at least two AAA titles as part of a large game development team (100+ members).

• Work with partners from multiple disciplines: product management, art, design, and engineering.

• Proficiency in risk management.

• Comfortable working in a remote or hybrid environment.

• Willing to travel to meet in person with team members / partners.

Required experience and qualifications:

• 15+ years of experience in Project Management in environments such as games, tech, entertainment/media and similar, with increasing levels of responsibility.

• 10+ years of experience in game development, in roles such as Development Director, Production Director, or similar, working on large features / scoped areas of game development.

• 7+ years of experience as a People Manager.

• Project management skills in designing and implementing fundamental processes.

• FinOps skills in modelling cost scenarios, creating forecasts, and so on.

• Comprehension of multiple domains in game development (e.g. Build and Release, Tech Art, and so on), and hands-on experience being a Project Manager for a team working in infrastructure / backend / online development.

• Experience with operations: staff planning, budgeting, and so on.

Management skills required:

• Instill a culture that prioritises game teams as valued customers, ensuring their needs are met at the forefront of product delivery and the decision-making process.

• Mentor, coach, and aid in the development of team members.

• Set clear goals and achieve them.

• Negotiate with partners, vendors, and other team members.

City:

State:

Community / Marketing Title: Senior Development Director - Creative Technologies, Technical Operations

Company Profile:

Electronic Arts Inc. è un'azienda di software di intrattenimento interattivo leader globale. EA offre giochi, contenuti e servizi online per console collegate ad internet, personal computer, cellulari e tablet.

EEOText: EA promuove le pari opportunità. Qualsiasi decisione di impiego viene fatta senza discriminazione di razza, colore, nazionalità, origini, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazione genetica, religione, invalidità, condizione medica, gravidanza, stato civile, stato familiare, anzianità o qualsiasi altra caratteristica protetta dalla legge. Considereremo anche i candidati qualificati con fedina penale sporca, in virtù delle leggi applicabili. EA rende accessibile il posto di lavoro per gli individui diversamente abili, come indicato dalla legge.

Days Open: 29

Can this position be remote?: 0

EEO Employer Verbiage:

EA promuove le pari opportunità. Qualsiasi decisione di impiego viene fatta senza discriminazione di razza, colore, nazionalità, origini, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazione genetica, religione, invalidità, condizione medica, gravidanza, stato civile, stato familiare o anzianità. EA rende accessibile il posto di lavoro per gli individui diversamente abili, come indicato dalla legge.