Game Creations Operations Engineer

Requisition Number: 181623

Position Title: Associate Applications Engineer

External Description:

The Information Technology group (EAIT) works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play.

 

Responsibilities

• Work directly with Game Creation engineers and help us solve technical challenges
• Resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned
• Build internal relationships with our development and product management teams to help us communicate the priorities of our customers
• Improve product quality by injecting fresh ideas and bringing innovations to existing products or platforms, building automation
• You will develop additional software components for tasks associated with the projects/platforms, designing and debugging software applications.
• You will participate in projects that improve overall product and documentation quality
• Participate in product/platform testing and updates
• Achieve knowledge transfer through the delivery of training, knowledge sessions, mentoring
• Help increase the team efficiency by sharing knowledge, providing feedback about best practices, writing tools/utilities
• Develop your technology skills and become a versatile IT professional
• Participate in weekend rotation and shifts
• Will report to Game Creation Operations Manager

The team operates in a 24x7 support model, so the ability to work in shifts, on weekends and on holidays is required.

 

Required Qualifications

• Have experience of 3 years working with customers
• Empathy for the customer experience
• Able to manage time and balancing multiple tasks with varying levels of priority and urgency
• Understanding complex technical issues and being able to express them in simple and concise language
• Familiarity with database concepts (e.g. SQL Server, MongoDB)
• Understand technology concepts - virtualization, operating systems (Linux, Windows), cloud (AWS, Azure), networking (IP, routing, firewall, ACL's), scripting (Python, Bash, Powershell)

City:

State:

Community / Marketing Title: Game Creations Operations Engineer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 9

Can this position be remote?: 1

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.