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Sr. UX Content Strategist

Multiple Locations: Kitchener, ON, Canada • Toronto, ON, Canada • Vancouver, BC, Canada

Notice

This position is no longer open.

Requisition Number: 176680

Position Title: Sr Experience Designer

External Description:

At our core, Electronic Arts is a game maker connecting hundreds of millions of players globally to some of the world's greatest games. The EAX team is crucial to creating that connection through products that grow and engage our community of players.

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UX Content Strategist - EAX

In your role as UX Content Strategist on the Data and Content Delivery Team, you will work with a diverse team that solves industry-edge challenges. You’ll have access to a culture of mentorship and growth that is supported from the bottom to the top of the organization. You will help to define and lead our content marketing strategy, campaign management approaches, content design efforts within our desktop app, and guide CMS models and publishing process. This means you’ll partner across game teams, product management, design, engineering, and marketing to gain understanding and support their goals, always with an eye on quality, accessibility, consistency, usability, scalability, and needs of our players. 

 

 

You’re someone with a proven track record for:

  • Work with team members and users to create and evolve enterprise tools and best practices that allow immersive customer-facing digital experiences.
  • Lead the content design of experiences within a destination to bring your strategy to live.
  • Expertise in information architecture, CMS (content management system) design, content modeling, and content strategy concepts and deliverables.
  • Prove value in content whether it be through metrics, revenue, and content optimization or user research and message, design, or A/B testing.
  • Build trusting relationships within your immediate product team and with partners across the organization.
  • Convey your ideas and design rationale to leadership and partners.
  • Lead UX Content Strategy efforts across a team. You promote discussion and activities, while participating in delivery, campaign planning, editorial, evaluative, and coordination efforts.
  • Know how to motivate and energize your team, even when navigating uncertainty.

 

You also bring the following skills or experiences to our team:

  • 5+ years of experience in UX Content Strategy, Publishing, or Content Marketing.
  • Bachelor's degree in; Rhetoric and Communication, Human-Computer Interaction, Design, Information Architecture, Human Factors, Digital Experience Innovation, or equivalent project/portfolio experience.
  • End-to-end UX knowledge: workshop facilitation, problem discovery, solution generation, concept creation, content wireframing, ABn message and wireframe testing, synthesis, iteration, competitive analysis, customer journey mapping, and applying to large-scale content problems
  • Content Marketing and Strategy: strategic approaches to content design, optimization, content management, editorial planning, UX writing, demonstrated ability in generating growth and demand through content marketing, information architecture and content model expertise
  • Guide strategic content activities and decisions to help meet the audience and business needs; lead projects and work with partners to influence and shape design strategies
  • Enthusiasm for gaming desired; ability to stay on the forefront of industry trends a big plus

 

In a typical week, the UX Content Strategist could be…

  • Work with partners to understand their content goals.
  • Set the vision for content management and collaborating with partners to define telemetry to measure and demonstrate results.
  • Lead content design and information architecture of EA's cross-platform content systems, ensuring every feature that ships is at quality, adds value, and delights our players.
  • Collaborate with player destination teams to bring to life immersive content experiences that integrate into their games, digital experience, and meet the needs of their players.
  • Create, concept, and share ideas with partners, content creators, and publishers.
  • Create content models/wireframes, processes and participating in usability testing sessions or content performance measurement meetings.

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Community / Marketing Title: Sr. UX Content Strategist

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-11-04 15:25:54.127

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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