Product Manager

Requisition Number: 174676

Position Title: Manager, Product Management

External Description:

As an increasing array of live service games makes it to market, the appetite for standardized backend solutions grows. Here at EA, we know that great live service games require robust tools. From enabling game designers to A/B test rewards, to helping customer service agents  amend broken game states, EA is committed to improving the pipeline between game-maker and player.

We are looking for a Product Manager that knows that infrastructure is the key to success for any Games as a service product. If you have experience with building live service tooling, or content management solutions and are passionate about modern development standards, this is the team for you!

You will work with an experienced team that has collectively built and worked on games and backend services for more than two decades. You will work with multiple developers to bring the next game services to life. 

We strive to stay relevant and innovate in our development approaches as well as with our services. Many of our software engineers are “polyglots” and strive in multiple environments.

Responsibilities

• Meet with customers to understand requirements, wrangle the product vision and bring the products to life from concept to delivery.
• Together with stakeholders, determine the product strategy and manage the product roadmap.
• Guide execution with the development team against our plan, making tradeoffs and anticipating challenges 
• Communicate with the customers and the development team often to ensure clarity and alignment.
• Build trusted relationships with strategic partners and clients
• Follow technical trends in the industry and maintain your product expertise.
• Assess the latest products for their potential value and make recommendations for new Product opportunities.

• Provide internal and customer training on how to use the product.
• Help create and maintain proper product documentation.
  
  Knowledge and Skills:
• Experience interviewing partners and customers, and eliciting requirements to inform product vision
• Client management skills with an emphasis on being attentive, responsive and accurate
• Identify challenges and opportunities and resourcefully pursue them
• Technical skills with experience delivering value to the business
• Experience working on multiple projects concurrently
• Determine success criteria for testing and product acceptance
• Measure product performance and gather important insights to inform future enhancements.
• Experience managing projects from concept to delivery
• Experience working with engineering teams and third-party technology partners
• Software engineering experience a plus
• Experience with social features in games is a plus
• Experience with game development or a live services environment
  
  

About You

• 3+ years of experience working in a product development or engineering role
• You find creative solutions and pursue them
• You have a natural curiosity with a love of learning
• You are customer-focused and a trusted partner
• You have a passion for new technology

 

City:

State:

Community / Marketing Title: Product Manager

Company Profile:

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EEOText:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 141

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. 

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.