Content Operations Manager

Requisition Number: 168639

Position Title: Marketing Specialist III

External Description:

We bring together the creativity, talent and technology to connect players and deliver amazing experiences in entertainment. We thrive on passion, teamwork and pioneering. It’s the fuel that drives us to inspire the world to play.

Our Content Operations team is in search of a Content Operations Manager. The Content Operations team, which sits within Marketing Operations and Technology is seen as an essential arm of the business. Our team is hungry to spearhead change, has a lean-in mindset, and is eager to architect efficient unified campaign workspace solutions. We believe we are on the cutting edge of marketing content operations and are looking to grow a well-rounded powerhouse who is interested in driving change for a global organization that is constantly evolving. 

Responsibilities:

Marketing at EA is a global, highly dynamic interdependent network of teams that brings to life state of the art campaigns for some of the most exciting games on the market like FIFA, APEX and Star Wars. Content Operations is the mortar between the bricks; bringing process, technology, and people in order to enable the smoothest possible journey of Marketing content through our workflows.

• You will be a main point of contact for all cross-functional teams in the content pipeline, and participate in the architecture of a Unified Campaign Workspace:
• Understand EA’s content pipeline, from planning to deployment.
• Identify all key stakeholders involved.
• Create and optimize their project management tools.
• Directly work with partners to build content pipeline improvements.
• Provide support on the implementation of tools and processes.
• Manage partner relationships that influence positive change.
• You will pave the road to automation and help our business to scale up:
• Identify gaps, opportunities, and ways to increase content scalability.
• Bring standardization.
• Partner with our developers to build solutions using internal and external tools, and help translate business needs into features.
• Oversee content pipeline projects that prepare the business for future automation.

This is a diverse, expanding and challenging role reporting to the Senior Content Operations Manager based in Geneva, Switzerland, with daily communication to the team spread out across the globe.

Requirements:

• 4+ years of experience in Content Operations or Content Production.
• Experience with Content delivery/management is ideal.
• Experience in video games or similar dynamic sports/entertainment environments a plus.

Technical skills:

• Proficiency in Office suite, G Suite, ability to create clear visuals and documentation.
• A solid understanding and technical knowledge of content formats.
• Hands-on Project Management experience in a collaborative environment.

Soft skills:

• Outstanding written and verbal communication skills are necessary.
• Inquisitive and curious by nature you will be genuinely interested in how we operate.
• Imaginative and creative when you come up with ideas and solutions.
• Comfortable with change: ability to demonstrate comfort with ambiguity.
• Conscientious with impeccable organizational skills and strong work ethic.
• Excellent at initiating dialogue, identifying barriers and generating alignment.
• As a key player in global communications campaigns, the candidate must have a strong international orientation and an ability to ultimately drive results across disparate geographies.

City:

State:

Community / Marketing Title: Content Operations Manager

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 180

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.