Project Manager EAX Publishing

Requisition Number: 167213

Position Title: Web Producer II

External Description:

Project Manager EAX Publishing 

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is driving the strategy and implementation of important programs for EA's community of players to connect them to one another and to the games they love to play. These programs span the digital touchpoints where players connect to the EA Network, including: EA's gaming service on PC through Origin and the new EA Desktop application; the EA Play subscription program on PC, PlayStation, Xbox, and Steam; EA.com's corporate, marketing and player engagement activations, and a host of other consumer experiences and strategies to connect players across platforms and within our games.

Reporting to one of our Development Directors, in your role as a Project Manager for EAX Publishing, you will support our digital publishing pipeline, live services, and site management associated with maintaining EA's player destinations, web presence, and digital storefronts. This includes working with external team members, aligning with internal partners in content management, design, and development, all with an eye on creating and iterating on high-quality player experiences, addressing live site issues and improving the player experience. The Project Manager will coordinate the role of Content Managers working on the same projects to ensure all launches and marketing beats are published on the relevant channels. As well, you will define and report performance metrics and improvement opportunities for the Publishing team. As part of the EAX EA.com & Digital Operations team at EA Still Creek, you play an important part in building the player experience for EA. We like to say that "we see farther," and are committed to driving innovation to meet player needs today and in the future.

You are someone who can:

• Manage workload priorities across multiple work streams, including game development support, content publishing, merchandising, marketing programs, and site management.
• Build a framework approach to plan and prioritize risk for workload releases.
• Manage and work towards content configurations that support programs related to the player experience, EA digital store, and subscriptions models to ensure partner and program requirements are met.
• Manage relationships with multiple partners to accomplish important deliverable dates and service.
• Support player engagement and content plans through publishing content for EA's player portals including regional and localized requirements.
• Support merchandising programs and promotional events on the digital store.
• Set up and managing publishing processes to distribute content updates, offer incentives, and other ad hoc communications to customers or partners.
• Supporting pricing updates, product adjustments, content releases, and related activities for EA's player network, including updates requested by franchise or territory leads.
• Resolve issues and remove roadblocks. You quickly understand partner needs, and create holistic solutions in a systematic way.
• Collaborating. You build trusting relationships across the organization, and share your ideas and your rationale openly.
• Adapting. You have a passion for quality, and determine the best approach based on player feedback, data, and the competitive landscape. You identify challenges and adjust as you go.
• Maintain calm. You know how to motivate and energize your teams, even when navigating uncertainty.

You also bring the following skills or experiences to our team:

• 3+ years experience leading medium-scale projects from scope definition to material deliverables.
• 4-year college graduate with a background in business or technical field, OR 2+ years of professional experience in the e-Commerce, digital content management, web publishing, digital operations, or related domain space.
• Experience with web merchandising software or content management systems (CMS).
• Project management skills such as creating work back schedules, reviewing requirements with partners including development and legal resources, allocating and forecasting resources, and then setting priorities and tracking the project lifecycle.
• You're comfortable working in a live service environment, where plans and requirements tend to change often, to meet the needs of our partners.
• Experience with JIRA or other web-based ticketing systems.
• Experience with project and workload management applications, and top tier web browsers.
• Basic knowledge of HTML, CSS, and other web technologies.
• Familiarity with current subscription and e-Commerce user/buyer feature sets available on major web storefronts (e.g. Netflix, Amazon, Steam, and iTunes).
• Enthusiasm for gaming is desired; ability to stay on the forefront of industry trends is a big plus.

In a typical week, the Project Manager would...

• Attend weekly meetings with partners across the company to discuss upcoming campaign releases and game launches.
• Plan out upcoming web releases, and review the success metrics on already live activations
• Work with designers, developers, and project managers to build and review each web activation
• Ask questions and look for answers, find and use resources to achieve success.
• Champion with both local and global partners.
• Understand how technology, design, and processes interact to create products, tools, and approaches to accomplishing work.
• Follow standardized documentation and processes but able to identify opportunities to inspire creativity and improvements.
• Report on results.
• Manage the work of Content Managers, and providing guidance and mentorship for Content Managers.
• Track budgets for specific project areas.
• Excel in an environment that embraces change with enthusiasm and focus.
• Set up and manage publishing processes to distribute content updates, offer incentives, and other ad hoc communications to customers or partners
• Support pricing updates, product adjustments, content releases, and related activities for EA’s player network, including updates requested by franchise or territory leads

You'll build relationships and work with…

• Product Managers, Engagement Managers, Content Managers, and other members of the EAX team to help build the live service for EA.com, Origin.com, our subscription programs, and the new EA Desktop application.
• Teams from Marketing, Product Lifecycle Management, Studio, and Development.

 

City:

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Community / Marketing Title: Project Manager EAX Publishing

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText: EA est un employeur qui offre l'égalité d'accès à l'emploi. Toutes les décisions d'emploi sont prises sans prendre en considération les critères de race, couleur de la peau, origine ethnique, descendance, sexe, genre, identité ou expressions de genre, orientation sexuelle, âge, de nature génétique, religion, invalidité, état de santé, grossesse, situation matrimoniale, situation familiale ou état d'ancien combattant. EA veille aussi à procéder à des aménagements spéciaux en milieu de travail pour les candidats qualifiés et présentant une invalidité, tel que requis par la loi en vigueur.

Days Open: 68

Can this position be remote?: 1

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.