Business Operations Manager, Competitive Gaming

Requisition Number: 164715

Position Title: Senior Manager, Esports General Management

External Description:

Competitive Gaming Entertainment (CGE) at EA is built around creating engaging programs that bring the thrill of competition to fans around the world.

As part of the FIFA E-sports Business Operations team, you will have vast experience in product management, financial and business analysis. You will build process excellence, oversee cost management and help maintain and expand controls and data reporting for teams, projects and products within the FIFA E-sports League. You will work with internal departments and FIFA E-sports leadership to improve insights to help produce better products to drive monetization and viewership goals.

Responsibilities:

• Develop new processes, anticipate requirements, identify areas for improvement, and ensure solutions meet our needs
• Lead ongoing audits of internal processes and develop optimization strategies that drive operational efficiency and promote business excellence
• Document all department procedures
• Layer expert insight on top of data to support recommendations and relate them to business efficiency or league strategy
• Provide applicable recommendations and conclusions from data to shape league biz ops and marketing roadmaps
• Manage complex projects and budgets for multiple events and programmes
• Initiate POs and work with CGE's finance department to track vendor invoicing and payments
• Report on budget and cost progression for partner contracts
• Support headcount forecasting, tracking and requisition approval
• Build dashboards and create reports to promote awareness and understanding of important metrics to support FIFA Esports Front Office team and CGE department leads
• Help with production-focused operational and logistical management tasks, such as Facilities requests related to office build-outs, studio construction or other large-scale projects
• Stay up-to-date on the latest process and technical advancements to automate and modernise systems
• Manage Products within the Bus Ops remit

Experience:

• Demonstrate the highest standards of accuracy
• Experience coordinating and consolidating inputs across multiple departments
• Product management skills, with successful, customer-facing results
• Solid knowledge of general accounting, budgeting and business planning processes
• Conceptual thinking skills
• Advanced technical skills and documentation skills
• Experience creating detailed reports and giving presentations
• Experience in video game, software, sports, E-sports or entertainment industries

Education:

• Bachelor's degree with 7+ years experience as a Product Manager, financial or business analyst or in a related capacity

City:

State:

Community / Marketing Title: Business Operations Manager, Competitive Gaming

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 99

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.