Director, Strategic Planning & Engagement

Requisition Number: 162912

Position Title: Director, Product Management

External Description:

Director, Strategic Planning & Engagement

 

We are EA

 

Electronic Arts is more than you’ve ever realized. We’re more than a company, or a headline, or even a clever catchphrase – we’re a vibrant community of over 8,000 artists, storytellers and technologists working toward a shared vision: to inspire and unite through play.

 

While headquartered in Redwood City, EA's platform engineering, game development, and publishing operations take place in a network of locations, stretching from Shanghai to Stockholm, Melbourne to Vancouver. No matter which of our studio locations you join, you’ll feel the excitement and support of EA’s global brand, while immersing yourself in a culture that inspires you to grow, take risks and dream big. Our unique studios create amazingly creative and fun games - engaging puzzles, adrenaline filled warfare, galaxy spanning adventures, high speed racing, and sports so realistic you can practically feel the grass under your feet. 

 

This is an especially great time for the videogame industry which has a vibrant community of connected players around the globe playing on more devices than ever before. EA is transforming toward a digital future both in the games and services we create and how we connect and engage with our players. 

Since its founding in 1982, EA has helped shape the way millions players consume and enjoy interactive entertainment. No other company compares to EA’s broad portfolio of amazing games and services across multiple platforms to players around the world. It is an exciting era for our industry, and an exciting time to join the team at EA! 

 

The Challenge Ahead: 

 

EA’s Digital Platform (EADP) organization drives essential technology decisions and investments for EA on a global basis, across all divisions and studio teams. Technology and engineering leadership at EA is important to making the industry’s best games and services and the EADP team is leading the way to providing cross-platform infrastructure to keep our consumers connected with our games anytime, anywhere with anyone. 

 

What a Director, Strategic Planning & Engagement does at EA: 

As a Director, Strategic Planning & Engagement you will create strategic product roadmaps and work with our most senior leaders in studios and marketing to bring new capabilities that enable an incredible player journey to the millions of EA players. Also the Director, Strategic Planning & Engagement will:

 

Customer (Studio) Engagement:

 

o Guide the studio teams in identifying and adopting the right features in the platform

o Promote EA Platform product with customers and represent customers’ needs to the platform teams

o Communicate feature and platform development plans with customer teams

o Act as the EADP resident expert and representative of the customer’s business to the platform team

o Drive monthly/quarterly CTO meeting with customer executive and team

o Act as a senior escalation point for customer issues

o Drive Studio/EADP workshops

o Accountable for the health of the engagement new features for a game studio and delivery of platform services to meet customer needs and timelines

o Understand customer needs to develop new/changed platform product needs

o Advise customer in using platform products and develop stop-gap measures

o Understand the long-term needs of the customer and align EADP roadmap

 

Product Management

 

o Help EADP leadership team develop Platform and Product vision documentation

o Identify, document and prioritize customer needs as new products and features

o Work with Product Leads to develop product features and solutions to meet customer needs

o Help develop, review and edit product evangelization materials as needed

o Help develop quarterly development plans

o Drive and develop pan-EADP product solutions to best meet customers’ needs

 

Product Operations

 

o Have deep knowledge of current and future platform products to be able to support and consult solutions to customer needs

o Identify product deliverable considerations and ensure that products and/or services are delivered on time

o Facilitate and shape communication between Domains and Customers in case of major issue/outage and product release

 

The next great EA Director, Strategic Planning & Engagement needs: 

• Minimum 7 years product management or related experience
• Demonstrated product management leadership
• Deep understanding on large scale platform capabilities and enough technical depth across these capabilities to assess risk and deliver cutting edge solutions.
• Strong communication skills with the ability to interact at all levels of management
• Experience with HD and mobile gaming industry, development, platforms, and ecosystems
• Experience leading cross-functional teams and partner across complex organizations

 

Education 

• Bachelor’s Degree in Engineering or Computers Science
• Masters is preferred 

 

What’s in it for you? Glad you asked! 

 

We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer great compensation packages and a culture that's powered by creativity and individuality.

 

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Community / Marketing Title: Director, Strategic Planning & Engagement

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 23

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.