Senior User Experience Researcher

Requisition Number: 162614

Position Title: Sr Researcher

External Description:

We are EA—the world’s largest video game publisher. You are probably familiar with many of our titles— FIFA, NHL, EA Sports UFC, Apex Legends, Battlefield, Star Wars, Madden, and The Sims, to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you, and ignite your path in any direction you choose.

The Challenge Ahead

We are looking for user researchers who have a passion for evaluating the gaming experience. You are motivated and excited to be part of our accomplished and advanced team shaping the future of EA games. Apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. Conduct strategic research to help increase the quality of EA’s products, and work with our design and production teams to integrate usability and user research into the development process.

Responsibilities: 

• You will conduct user research activities for all of EA's product
• You will analyze applicable data from different research methods
• You will work with game teams to understand franchise goals and strategies
• You will communicate research results to game teams, provide recommendations and ongoing design consultation
• You will develop long-term user research plans for EA’s AAA titles
• You will identify research opportunities that impact users understanding, product design, and quality
• You will apply and tailor methods for assessing user engagement, user behavior, meaningful social interactions, and use of entertainment products
• You will create new methodologies relevant to each product’s unique gameplay and sensibility
• You will contribute to the development of departmental research processes
• You will partner across our organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.
• You will report to the UX Research Manager.

Qualifications & Skills: 

• You have an advanced degree in experimental psychology (experimental, social, and cognitive), human-computer interaction, human factors, or a related field, or equivalent industry experience
• You have 2+ years of industry experience in research design, fluent in multiple methodologies (e.g. Correlational, Causal-Comparative/Quasi-Experimental, Experimental Research, Survey Research, Field Studies, Contextual Inquiry, Questionnaire Development, Usability Studies, and Bench-marking)
• You have experience in information design, game development principles, or consumer or entertainment software industry desirable
• You have statistical experience

What’s in it for you? Glad you asked!

• Opportunity to work in an inclusive and diverse workplace
• Great compensation package plus an annual bonus scheme
• Private medical insurance & dental care
• Pension scheme
• Life insurance
• Stock plans
• Employee discounts
• Annual game points and digital download allowance
• Casual dress code
• Flexible schedule
• Work from home friendly
• This is a full-time position with EA

City:

State:

Community / Marketing Title: Senior User Experience Researcher

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 28

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.