Associate Quality Designer

Requisition Number: 161303

Position Title: Associate Quality Designer

External Description:

Associate Quality Designer (Temp Full Time - 11Months)

EAX QV is looking to fill an Associate Quality Designer (AQD) role reporting to the Development Manager for the Quality Support and Partnership (QSP) Team in Galway to help accomplish the live quality strategy within EAX. 

EAX QV oversees the end-to-end quality of our products such as Origin, EA Access, Franchise Websites and partner programmes. You will work directly with our EAX partners to verify the quality of the end to end-user experiences of product releases, promotions, sales and all future programs. This will involve conducting manual tests supported by tools and automation to ensure the development and content created by our partners is fit for purpose and any defects or issues affecting live quality are identified and addressed with a quick turnaround.

Responsibilities:

• Test our current products (Origin, EA Access, Franchise Websites) to verify content, marketing and functional releases and working with partners to resolve bugs
• Work in partnership with Quality Designers, Leads, Managers, and peers to improve upstream in the development and content creation process 
• Use multiple testing methodologies on appropriate features/tools, while also analyzing feature sets to find opportunities for automation
• Use existing risk-based strategy within your area or domain environment and apply established tactics towards introducing efficiency into test methodology
• Create task breakdown and estimates in early planning stages of development while being the main driver for gathering design information and updates from development and publishing teams
• Use a Player First approach while thinking about the Quality our players receive. Be the voice of QUALITY
• Work with other team members to promote effective testing, issue reporting and overall ensure close collaboration between teams
• Use and build data visualizations to identify and improve on effective testing methods
• Perform the proposed test approach for content publishing and any other area assigned,and implement test/validation procedures within the said area to validate expected vs actual results

Who You Are:

• Flexible and team-oriented. Excellent interpersonal and follow-up skills and manage workload along with other projects
• Player First - Ability to showcase how a feature/bug/change could positively or negatively be received, and what impact it may have on our users
• Understand complex features/systems, how they function and their impact to our players
• Work in group settings under high-pressure and take ownership of tasks and features
• Naturally curious and not afraid to ask questions
• Analyse results/problems on test projects, identify and guide appropriate action to ensure product quality
• Knowledge with Continuous Integration/Continuous Deployment (CI/CD) and its benefits to a live service model 
• Someone who can inspire and cultivate ideas to promote our Live Quality strategy
• Can work from home for an extended period of time

Requirements:

• 3+ Years of Quality Analyst/testing experience 
• 1+ years of Live Operations experience 
• Experience creating and delivering appropriate level reporting 
• Experience with documentation and mentoring
• Experience in PC and console use
• Familiarity with EAX services (Origin, EA Access, Franchise Websites)
• Familiarity with automated testing and benefits
• Experience working within Agile methodologies

EA is an equal opportunity employer.

City:

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Community / Marketing Title: Associate Quality Designer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 34

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.