IT Service Specialist - contractor

Requisition Number: 161154

Position Title: Contingent

External Description:

Responsibilities

• Provide day-to-day technical support to studios for desktop, laptop, Mac, telephone, mobile devices, meeting room A/V and vidcon devices
• Install, manage and support operating systems and client software, including Windows, macOS, Office 365, Perforce, Autodesk, Adobe Photoshop, Visual Studio, game development software, SCCM, etc.
• Manage Active Directory
• Follow EA global IT processes/policies to perform change management, incident/problem management, configuration management tasks.
• Get involved in IT procurement process
• Manage and track IT assets
• Develop relationships and communicate effectively with both the business and studio team members.

Skills and Requirements

• Experience with PC desktop, laptop, Mac, game consoles and meeting room hardware
• Experience of installing, managing and troubleshooting Windows 10, macOS, Office 365, Photoshop, Autodesk Maya/Max, SCCM, VPN client software etc. Good working knowledge of client and server-based applications
• Experience working with Active Directory, DHCP Scopes, DNS, VoIP, video conferencing
• Solid problem-solving and analytical skills
• Good written and verbal communications skills. Adequate English capability to work with global teams
• Extremely strong customer service orientation
• Highly organized with attention to detail and strong time management skills

 

City:

State:

Community / Marketing Title: IT Service Specialist - contractor

Company Profile:

Electronic Arts Inc. este o companie de divertisment interactiv, lider la nivel mondial. EA oferă jocuri, conținut și servicii online pentru console conectate la Internet, calculatoare personale, telefoane mobile și tablete.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 12

Can this position be remote?:

EEO Employer Verbiage:

EA este un angajator care oferă oportunități egale. Toate deciziile de angajare sunt luate fără a ține seama de rasă, culoare, origine națională, descendență, sex, identitate sau exprimare de gen, orientare sexuală, vârstă, informații genetice, religie, dizabilități, stare medicală, sarcină, stare civilă, statut familial sau statut de veteran. De asemenea, EA oferă locuri de muncă pentru persoanele cu handicap calificate, conform legislației aplicabile.